Sales Account Manager (Managed Print Services)

Established in 1982, The Digital Imaging & Office Services Solutions of Gulf Commercial Group was created to become a leading office automation solutions provider for the thriving UAE market.

By embracing the printing industry’s phenomenal digital transformation over the years, ‘GCG-DDS’ developed a natural proclivity for new technologies and gained an enviable reputation for its expertise in integrating digital enterprise solutions of all kinds into their client’s businesses.

Keen to take a market leadership position, GCG-DDS has made the strategic decision to expand its horizons into two focused areas of operation with each carrying a new corporate identity under the umbrella of GCG’s holding company – The Ghobash Group.

Now known as GCG ENTERPRISE SOLUTIONS, the company focuses on Enterprise Information Management, Digital Transformation, and Interactive Smart Solutions, and guides our clients with the most comprehensive portfolio of business information management technology in the UAE

We have 2 roles open - 1 in Dubai and 1 in Abu Dhabi

• Responsible for achieving allocated sales targets and market share to meet the division’s overall objectives.
• Creating and developing business relationships with clients to maximize customer satisfaction levels.
• Utilizing company resources efficiently to maximize profits.
• Achieve sales targets for self.
• Report sales forecasts and business updates to the immediate supervisor to make sure that the senior sales team is fully informed and able to take timely business decisions especially with regards to the gap between actual and projected sales.
• Maintain relationships with clients by constantly being in touch with them to understand their requirements and manage their expectations.
• Coordinate with logistics and service department to ensure timely delivery and installation in line with the customer’s requirements

• Bachelor’s degree in business administration, Marketing or relevant field from a recognised University or Institution.

• Knowledge of CRM software and MS Office (MS PowerPoint/Excel in particular)

Experience Requirements:

• Proven 5 years of work experience as a Sales account manager or Sales account executive in office automation sales (MPS, MFP, Printers, Scanners, Large formats).
• Should have Sales Experience in Handling Corporate & Customer Vertical like Banking, Insurance, Hospitality, Education) for Printer/MFP Sales.
• Should have Experience/Knowledge to handle Managed Print Services (MPS) projects with Print Management Solutions.
• Hands on experience in sales process and can deliver excellent customer experience.
• Understanding of sales performance metrics
• Experience in handling sales for Xerox/Canon/RICOH/Konica will be added advantage.

Attributes and Behaviours:

• Excellent communication and negotiation skills
• An ability to deliver projects and answer inquiries on time.
• Business acumen with a problem-solving attitude
• Should have good product and industry knowledge.