Job Description
Apt Resources is seeking an experienced Account Manager to join our client’s team, focusing on digital transformation and technology solutions for the education sector within the MENA region. The ideal candidate will be responsible for managing existing client relationships while driving new business development, leveraging technology to enhance education solutions and digital transformation initiatives.
Key Responsibilities:
- Identify, engage, and manage prospects in the education sector.
- Set appointments, conduct sales calls, and manage the full sales cycle to close new business deals.
- Work closely with the education practice team and geo sales teams to develop sales strategies.
- Prepare professional proposals, reports, and presentations for executive-level decision-makers.
- Achieve sales targets by assessing client needs and delivering customized solutions.
- Develop and nurture relationships with existing educational clients to drive account growth.
- Act as a trusted advisor to clients by understanding their vision and ensuring successful project delivery.
- Collaborate with Delivery Managers to address project challenges, manage client expectations, and resolve any delivery-related concerns.
- Ensure smooth contract negotiations, invoicing, and renewals while handling legal and financial aspects such as MSAs, SOWs, and receivables.
- Seek references and testimonials from satisfied customers to enhance the company’s credibility in the education space.
- Identify service improvements and innovative solutions to enhance customer satisfaction and business outcomes.
- Serve as the escalation point for onsite resources, managing disputes and conflicts effectively.
