At Emirates, we believe in connecting the world, to and through, our global hub in Dubai; and in constantly innovating to ensure our customers ‘Fly Better’. At Emirates, Safety is one of our core values. It is the cornerstone of all our operations and practices. With over 50 million passengers per year across our global network of over 150 destinations, managing safety is always at the forefront of all that we do. Emirates has earned a reputation for offering industry‑leading services on the latest and most efficient wide‑body aircraft in the skies, and this success is underpinned by safety. Safety is our priority and we are committed to maintaining and improving our levels of safety, and to nurturing a Safety Culture throughout our company. About the role The Safety Manager will be responsible for providing expert and technical advice on aviation safety related matters and in the investigation of incidents and accidents involving the Emirates Group, in accordance with the standards and practices set out in ICAO Annex 13, the Emirates Group SMS and relevant safety procedures and as defined by the General Civil Aviation Authority of the UAE and other governmental bodies support and / or conduct safety investigations and produce investigation reports that identify root cause, systemic safety hazards and deficiencies to both air and ground operations, and contain recommendations to prevent future occurrences and enhance operational safety. What you will do
Provide expert advice and guidance to other departmental staff, Emirates Group management and other entities as required, in matters that influence aviation safety. This includes flying operations, air traffic control (ATC), technical / engineering, cabin, airport and ground operations, flight data analysis, human factors, training, operational management, etc. Participate in formal and informal interdepartmental and external industry meetings.
Investigate safety related incidents involving Emirates Group staff, aircraft, equipment and associated facilities, in order to determine contributing factors and root causes. Provide comprehensive and robust investigation reports, making recommendations to prevent repetition and thereby improving safety.
As directed, lead or participate in an independent multi-disciplinary investigative team providing expert knowledge and experience to the investigation of accidents, or serious incidents, in any part of the Emirates Group. This may include reacting at short notice and liaising with State Authorities appointed to investigate incidents and accidents involving Emirates Group aircraft or ground operations.
In consultation with the management, assign actions and enlist involvement of staff from other departments, in the investigation of incidents, ensuring adequate and timely responses are made by line management and verifying the adequacy of final closure action. Ensure that recommendations are effective, achievable, accepted and implemented so that appropriate safety standards are maintained.
Develop, and identify safety related information (internally or externally) and work closely with the safety promotions and training team, to develop and implement safety awareness materials and campaigns that would increase awareness and aid in safety education across the group. Educate people in safety management, including third party users and prospective customers of the safety data system
Conduct risk-based trend analysis and communicate potentially hazardous conditions to management, flight / cabin crew and operational ground / technical staff (as appropriate), in a clear and timely manner. Guide and assist line management in the resolution of safety deficiencies and in promoting a generative safety culture.
Maintain up-to-date expert knowledge by participating in, or observation of, safety-critical line department tasks. Undergo appropriate specialised training and recurrent practice where needed, thereby ensuring a multi-skilled capability in all aspects of the job, including non-core activities such as safety audits etc.
Work closely with the business to ensure that proactive safety processes are integrated into operational procedures, thereby adding to the overall efficiency and safety of the operation.
Responsible for the performance management of the team, setting measurable key performance indicators and supporting development plans enabling a high performing culture.
Participate in a rota, as the Duty Safety Manager, thereby providing the Emirates Group with a 24 / 7 point of contact for safety incidents and accidents. Activate any Group Safety crisis response to accidents and serious incidents.
