Safety & Assurance Administrator -MELABS

Safety and Assurance Administrator
Make a difference every day 

We are a multinational organisation with a global team of 50,000 colleagues. In the Middle East we operate in the Transport, Defence & Advisory sectors, delivering services in Asset Management, Customer Experience, Fire & Rescue and Air Navigation Services. We are innovators, committed to redesigning and improving public services to fulfil our purpose to impact a better future by "Bringing National Visions to Life".  
 
Your Opportunity  

We are looking for Safety and Assurance Administrator to provide support to the HSQE Manager and contract team with a cohesive contract administration service, promote timely reporting of safety and assurance deliverables, monthly key performance indicator data, monitoring of the safety and assurance portal (Assure) and the effective management of document, reports and data on Serco’s document repository system (The Hub).

The ideal candidate should have the ability to multi-task and manage various tasks, and good communication. Excellent organisation, time management and prioritizing skills. 

This role is part of the Serco Middle East / CSHD and will be based in Dubai.  

Key Accountabilities 

• Provide an administrative support service to the HSQE Manager.
• Coordinate the management of the safety and assurance deliverables including Key Performance Indicators (KPIs) and other reports.
• Coordinate the filing and record keeping requirements of the safety and assurance requirements of the contract. 
• Ensure security and integrity of all data provided including reporting performance, finance and customer information; reference Serco non-disclosure policy
  Ensure compliance with all training requirements of Serco and ensure adherence to these requirements at all times whilst in employment
• Protects information assets and data including both electronic and paper based from all threats whether internal, external, deliberate or accidental
• Coordinate and issue Client and Management reports as requested. 
• Gather information and details in providing weekly, monthly and annual activity safety and assurance reports.
• Assist in gathering information and evidence as required for audits within the contract.
• Assist with the production of standard operating procedures.
• Ensures that the policies and procedures laid down by management are followed accurately at all times. 
• Assist the HSQE Manager with all audit queries, including the drafting of replies. 
• Perform miscellaneous administrative duties.
• Assist the management team in relation to coordinating their enquiries relating to Safety and Assurance issues.
• Manage the audit and inspection calendars, ensuring audits and inspections are undertaken as required.
• Provide assistance as required to the Permit to Work Administrator
• Perform and carry out duties as instructed/directed by the  HSQE Manager or a member of the Senior Management team.

Specific Requirements  

• Excellent knowledge of Microsoft Office, Excel, Outlook, PowerPoint, Visio and Word
• Possess excellent customer service skills.
• Have an eye for detail when producing documentation.
• Maintain a professional demeanour at all times.
• Ability to liaise in a professional and persuasive manner with staff/clients and other stakeholders.
• Ability to handle confidential information in strict confidence.
• A lively, energetic and strong personality a practical “can-do” attitude.

What’s in it for you? 

At Serco, our core values drive everything we do, and we believe in fairly compensating our colleagues for the value they bring to our organization. We are proud to offer a total reward package at Serco which includes: 

• Competitive monthly pay and allowances that are commensurate with the role and industry standards 

• Comprehensive medical insurance coverage and life insurance, so our employees can feel secure in their health and financial wellbeing 
• We recognize the importance of work-life balance, which is why we offer competitive leave benefits that exceed industry standards 
• We offer an annual airfare allowance to support our expat colleagues to stay in touch and visit their loved ones 
• We pride ourselves on providing a supportive work environment where we foster a positive Safety-First culture 
• We care deeply about our colleagues' wellbeing and offer access to wellbeing programs and platforms to support their physical, mental, and emotional health. 

• As a global organization, we offer a vast array of career paths for our employees to choose from. The scale and breadth of our organization provides our colleagues with opportunities for growth and variety in their career path, both regionally and globally. 

Join Us 

At Serco, we believe there is a place here for everyone. A place where you can bring your authentic self to work every day. Our workplace culture is one that embraces diversity and fosters equity, respect, and belonging for every individual. We are committed to equal employment opportunities and creating an inclusive environment that proudly celebrates the perspectives and backgrounds that each of our employees bring to work every day.