Role in Valet

“Every single member of our organization adds a great value. Emaar is not a collection of talented individuals, but a team of great pooled talent.” – Mohamed Alabbar

ABOUT THE COMPANY

Emaar Properties is one of the world’s most valuable and admired real estate development companies. With proven competencies in properties, shopping malls & retail and hospitality & leisure, Emaar shapes new lifestyles with a focus on design excellence, build quality and timely delivery.

The Valet LLC was established in 2009 with the sole purpose of providing quality valet services, it has grown from strength to strength since. We are driven by our passion to deliver services which are highly professional, personalized, and reliable. We combine operational effectiveness with latest technological solutions which works seamlessly with our adaptable work style. Our prime focus is to build long term relationship with our clients by providing them with first-rate valet solutions. We take pride in what we do and ensure that it reflects on each of our team members so we may serve you better.

ABOUT THE FUNCTION

The role is responsible to perform spot checking and revenue controlling, fiscal functions and support overall valet parking services in accordance to the given standards

WHAT YOU WILL NEED TO SUCCEED

• Minimum 1 year of experience in handling Cash Counter
• UAE Driving license is an added advantage

PERFORMANCE DRIVEN CULTURE; WHAT WILL YOU BE MEASURED AGAINST

• To be punctual every time you are scheduled for duty.
• Meet grooming and hygiene standards set by the company.
• To assist your managers/ superiors in maintaining standards by communicating any problems or potential problems in your work surroundings.
• Be willing to work a variety of day/night shifts and on several locations within your duty hours in addition to contributing with extra hours when required for special events.
• Able to converse in English as a common language on work-location and to be aware of basic spoken Arabic as an added advantage.
• Have an enthusiastic and an energetic personality.
• Notify your superiors of all negative or positive staff feedback.
• Perform all additional duties given by your superiors throughout the shift.
• Assist your colleagues whenever possible should they need help; ask for help should the situation demand assistance.
• Deposit cash to cash room / cash deposit machine after operation if required.
• Prepare reconciliation report if required.
• Perform revenue checks on paid locations and ask for justifications with supervisors should there be anything wrong. 
• Identify the staff that breaks the given standards continuously and inform to the supervisor / location supervisor to focus on the given staff; prepare offence reports/ give coaching for corrective action if necessary. 
• Covert Checks on the vehicles handled by the staff and vehicles in the parking area by matching with the tracking sheet/VPMS.
• Eradicate misuse of parking facilities by customers. 
• Identify foul play through covert/ spot-checking. 
• Doing covert checks to stop misuse of valet parking services by staff and pocket the company revenue. 
• Report any fraudulent activity to the senior management immediately.
• Support events team for events management (if required).

COMPETENCIES

• Put Customer First
• Drive for Results
• Learning
• Resilience
• Adaptability

WHAT WE BELIEVE IN

At Emaar, our DNA lays the foundation for everything we do. It forms the base of how we serve our customers, how we speak with one another, and the way we move forward in every decision we make. In short, it is the essence of who we are and how we communicate.

Customer Focus

Customers are our number one priority. We take pride in delivering on our promises and above all we value the trust they place in us to deliver flawless products, services and experiences.

Ownership Mindset

No detail is too small, no challenge is too big and no ambition is too great. We drive efficiency and effectiveness into every corner of our business, so we are fit for the future and to compete.

Fast Paced

Speed is everything in business. We evolve and adapt quickly and have the willpower, skills, knowledge and passion needed to deliver extraordinary speed for our customers. 

Talent and Tenacity

Our people are heroes, superhumans and warriors. We are a team of great pooled talent that dream big and act quickly, with high energy and positivity.

Adaptability

We keep up with the times, disrupting and challenging the status quo. We challenge conventional wisdom and ourselves, we expect the unexpected, and we develop products and services that reflect the future.