Revenue Manager

An Exhilarating Opportunity

Are You Ready for a Daring Challenge with The World’s Hottest Luxury Hotel Group? Disruptive by Design, FIVE Hotels and Resorts is Redefining ‘FIVE-Star’ Hospitality and Setting the Gold Standard across the Industry.

Join the FIVE Tribe - and Get Ready to Make Waves.

The Candidate

A Driven Self-Starter, you have Excellent Communication, Leadership and Organisational Skills. As an Astute Creative and Critical Thinker, you can Conceptualise and Implement Innovative Solutions in a Fast-Paced Environment. Not even the Smallest Detail Escapes Your Keen Eye and You Execute Tasks Proactively with Precision and Finesse. A ‘Can-Do!’ Attitude Coupled with An Inherent Flair for Taking Ownership Makes You a Highly Motivated Go-Getter.

Your Outgoing and Approachable Nature enables you to Seamlessly Connect with other ‘FIVERs’ and key Stakeholders, ensuring that Their and Your Journey at FIVE is nothing short of Sensational. Joining our Revenue and Reservations Team as a Revenue Manager will Empower you to deliver Exceptional Experiences across our award-winning Lifestyle Destinations. Jump on Board and Unlock your Potential in a Buzzing Environment that will take your Career to New Heights!

What We’re Looking For

• A Bachelor's Degree in Hospitality Management, Business Administration, or a related field, reflecting a commitment to excellence and a solid foundation in Revenue Management.
  
• A minimum of 5 years of experience in revenue management, pricing, or distribution, showcasing a proven track record of success in Optimising Revenue and Driving Profitability.
  
• Strong analytical and problem-solving skills, enabling effective analysis of market data, trends, and revenue performance.
  
• The ability to work both Independently and Collaboratively as part of a Team, embodying strong Leadership Qualities and Organisational Acumen.
  
• Demonstrates proficiency in Industry-Leading Revenue Management Systems (e.g., Opera, Travel Click, or similar) for pricing, inventory, distribution management, and rate parity checks.
  
• Computer literacy, with a mastery of Microsoft Word, Excel, PowerPoint and Outlook for data analysis and reporting.
  
• A Proactive Nature with a meticulous Eye for Detail, complemented by the ability to Multitask effectively in a Fast-Paced Environment.
  
• Excellent communication and interpersonal skills, leveraging strong verbal and written skills to engage effectively with Guests, FIVE Tribe Members, and stakeholders.
  
• Next-Level Organisational and Leadership skills, effectively leading and inspiring the FIVE Tribe to New Heights.
  
• Find creative solutions and take ownership of all duties and tasks assigned, while ensuring an unparalleled Journey at FIVE.
  
• Skills in Improving Customer Satisfaction and Driving Profitability, showcasing a commitment to Industry-Leading Standards.
  
• ‘FIVE-Styled’ Visionary thinking by finding creative solutions, while taking Ownership for all duties and tasks assigned.
  
• Impeccable communication skills, both verbal and written, with fluency in English (additional languages are a plus).
  
• A hands-on attitude, fuelled by a ‘Can-Do!’ Spirit.
  

Key Responsibilities

• Develops and executes Industry-Leading Revenue Management and Distribution Strategies for FIVE’s luxurious destinations, aiming to maximise revenue, profitability, and market share.
  
• Analyses market trends, the competitive landscape, and customer behaviour to determine bespoke Pricing, Inventory, and Distribution Strategies that Optimise Revenue and Set the Gold Standard to increase Direct Bookings.
  
• Monitors and analyses sales, revenue, and distribution Data with a Keen Eye for upcoming Trends, Opportunities, and Challenges, facilitating Revenue Optimisation and Cost Minimisation.
  
• Collaborates closely with the Commercial Leadership Team to curate promotions, packages, and pricing Strategies that attract new Guests and cultivate Lasting Relationships.
  
• Strategically manages and optimises the hotel's Room Inventory, ensuring Maximum Utilisation and Revenue-Generating Capacity.
  
• Conducts meticulous Rate Parity Checks across various distribution channels, upholding the FIVE’s Commitment to Consistency and Fair Pricing.
  
• Explores new Boundary-Breaking Distribution Channels, evaluating their potential and assessing the performance of existing channels to identify opportunities for Expansion.
  
• Utilises and expertly manages the hotel's First-in-Class Revenue Management System, ensuring Precise Pricing, meticulous Inventory Management, and Next-Level Distribution Optimisation.
  
• Cultivates and maintains Exceptional Relationships with key stakeholders, including prestigious corporate clients, influential travel agents, and esteemed industry associations, leveraging these connections to Ignite Exciting Partnerships and elevate the ‘Vibe at FIVE.’
  
• Provides regular Reports, in-depth Analysis, and Visionary Recommendations to the Executive Team, offering invaluable insights on revenue performance, captivating market trends, groundbreaking distribution strategies, and rate parity compliance.
  

The Team

‘FIVERs’ are Cultured yet Chic, Confident yet Self-Effacing, and Work Hard to Play even Harder. As a FIVE Tribe Member, you'll Personify the distinct ‘Vibe at FIVE’ and apply it to create Insta-Perfect Experiences for our Guests that keeps them Coming Back for More. If you Dream of being surrounded by Like-Minded Individuals who share your Passion for Delivering Unforgettable Moments that last a Lifetime – then Look No Further and Unleash your Next-Level Potential.

Sustainable Indulgence at FIVE

FIVE is a leader in Sustainable Luxury Living and Hospitality, with its UAE-based Destinations being the first and only Hotels in the UAE to obtain the International Renewable Energy Certificates (I-REC) for achieving 100% renewable electricity for 2022. The company's Science-Meets-Styled ‘Sustainable Indulgence’ Ethos has led to a completely LEED Platinum-certified operational hospitality portfolio. FIVE Palm Jumeirah and FIVE Jumeirah Village are also 3 Star SPIRE Rated Smart Buildings. FIVE Zurich, the only LEED Platinum hotel in Switzerland, achieved an impressive 84 Points under LEED v4's BD+C and ID+C rating system, making it one of just five hotels worldwide to receive Platinum Certification. FIVE illustrates its Commitment to making ‘Sustainability without Compromise on Luxury Living’ central to its Future Vision, withFIVE LUXE already on track to acquire LEED Platinum (BD+C). These Achievements highlight FIVE’s Comprehensive and Committed Scope of Sustainability Strategy permeating Operations, Governance and Community.

An Equal Opportunity Employer

The FIVE Tribe represents over 70 nationalities across its over 1500 ‘FIVERs’. FIVE is Committed to Hiring a Diverse and Inclusive Workforce as an Equal-Opportunity Employer. Accordingly, FIVE does not discriminate based on disability, race, age, sex, gender, sexual orientation, ethnicity, religion or belief, nationality, marital status, or any other basis protected under national or local laws. Ranked 10th on the Great Workplaces in the UAE 2023 list of Large Organisations, the FIVE Tribe is more than a group of people working together – it is a Family bonded by common Values and Goals, Celebrating People, Culture and Diversity.

About FIVE Hotels and Resorts

FIVE Hotels and Resorts prides itself on being Disruptively Different and Daringly Unique. Our Growing Portfolio of Lavish Destinations are the epitome of Glamour and Experiential Luxury, and currently consists of FIVE Palm Jumeirah, FIVE Jumeirah Village, FIVE Zurich and FIVE LUXE. Joining our Exceptional FIVE Tribe means you are part of a team who Breaks Boundaries and offers Unbeatable Next-Level Experiences at FIVE’s award-winning Hotels, Dining Concepts, and 360-Degree Immersive Nightlife Venues. As part of the Accomplished FIVE Tribe, you will be part of a group of High Achievers who Fearlessly Challenge Conventions on a Global Stage.