Retention Agent

At Clover Services, Ltd., we specialize in connecting businesses with the right talent to drive growth and innovation. With a successful track record of thousands of placements, we help leading companies build high-performing teams. Whether you need candidates with prestigious qualifications or those with unconventional experience, we ensure a perfect match for your business needs and culture.

We are seeking a dynamic and ambitious Retention Agent for a leading international brokerage company expanding into Dubai. This is a unique opportunity to join a prominent firm and work with top professionals. In this role, you will develop and maintain client relationships, guide clients on capital market opportunities, and instruct them on using the trading platform. Help us empower and expand our presence in Dubai's financial market!

Responsibilities:

• Develop and manage a client portfolio, recruit new clients, and retain existing ones;

• Identify and secure new sales opportunities;

• Achieve ambitious sales targets while maintaining high standards of customer service;

• Collaborate with marketing teams to create and implement effective sales strategies;

• Analyze market trends and customer preferences to pinpoint growth opportunities;

• Document all interactions and transactions in CRM systems.

Qualifications:

• At least 2 years of experience in telephone sales, preferably within the Financial industry;

• Proven track record of meeting sales targets and building long-term client relationships;

• Strong understanding of financial products and services;

• Excellent interpersonal, communication, and persuasion skills;

• Proficiency in English and Hindi;

• Bachelor’s degree is an advantage but not mandatory.

Who is the client?

An international brokerage firm offering clients investment opportunities in various assets, including forex, stocks, indices, commodities, and cryptocurrencies. Their mission is to provide a cutting-edge trading platform and comprehensive educational resources for all levels of expertise.

What sets them apart?

• Leading technology

• World-class financial expertise

• Strict regulatory compliance

• VIP customer service

Job Details:

• Location: Golden Capital, Business Bay, Dubai Towers

• Working hours: 09:00–19:00, Full-time, On-site

Benefits:

• Competitive salary package (base + performance commissions);

• Professional growth and development opportunities;

• A family-like and dynamic work environment;

• Unique employee welfare programs;

• Opportunity to be part of a global team and grow with the company.

Join us on this exciting adventure and shape the future of financial trading in Dubai!

Please attach you CV in English.