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Job Description

What you will do: 

 

  • Tenant Sales Analysis: analyze, and interpret sales data from all retail tenants to identify high-performing stores and those underperforming. Provide actionable recommendations for optimizing the tenant mix based on performance metrics.
  • Gap Analysis: Identify gaps in the current tenant mix by analyzing sales performance, footfall data, and customer preferences. Recommend potential new tenants or categories to improve the overall mall offering.
  • Footfall Metrics: Monitor and evaluate footfall data to understand traffic patterns, peak shopping hours, and areas of high or low traffic within the mall. Use these insights to suggest strategies for improving footfall in underperforming areas.
  • Customer Demographics & Behavior: Analyze customer data to understand demographics, spending habits, and shopping behaviours. Provide insights on how tenant mix and mall offerings can be tailored to better meet customer needs.
  • Reporting & Dashboards: Develop and maintain comprehensive reports and visual dashboards to communicate findings on tenant performance, footfall, and customer behaviour to mall management and key stakeholders.
  • Strategic Recommendations: Collaborate with leasing and marketing teams to develop strategies for attracting and retaining high-performing tenants. Provide data-driven recommendations on lease renewals, promotions, and tenant placement.
  • Benchmarking: Compare tenant performance against industry benchmarks and similar malls. Identify areas of improvement and potential competitive advantages.
  • Cross-Promotion Effectiveness: Analyse the effectiveness of cross-promotional activities among tenants and mall-wide marketing initiatives. Suggest ways to enhance collaboration between tenants to drive sales.
  • Loyalty Program Insights: Evaluate the impact of loyalty programs (e.g., Blue Rewards) on tenant sales and customer retention. Provide recommendations for program improvements based on data analysis.
  • Ad-Hoc Analysis: Conduct specific analysis projects as needed to support the strategic goals of the mall management team.

 

Established in the 1930s as a trading business, Al-Futtaim is one of the most progressive regional business houses headquartered in Dubai, United Arab Emirates. Structured into six divisions; automotive, retail, electronics, engineering and technology, real estate, financial services and general services, Al-Futtaim operates through more than 60 companies and maintains a decentralised approach, giving individual businesses flexibility and versatility to maintain a competitive stance. Employing in excess of 20,000 people across the UAE, Bahrain, Kuwait, Qatar, Oman, Egypt, Syria, Pakistan, Singapore and Europe, this approach benefits employees, providing a clearly defined work culture where individuals are empowered with authority and responsibility for their work. The success of Al-Futtaim is attributed to proactively managing change whilst upholding the values of integrity, service and social responsibility. The majority of businesses, built on a portfolio of world leading brands, dominate their sector.

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