Retail Associate

Job Scope:

• Greeting / welcoming the guests in a warm and friendly manner.
• Approaching the guest and starting proactive communication.
• Assisting and advising guests to make purchases by recommending, describing and demonstrating 
products.
• Efficiently handle computerized cash register that involves barcode scanners, calculators, credit 
card machines.
• Collect and process money tendered transactions of different currencies, vouchers, stored value 
cards, and credit card payments.
• Arranging and maintaining product displays with approval, stock shelves (refill) and take product 
inventory.
• Applying product knowledge while handling guests and improve the same on a regular basis.
• Working on promotions and achieving set targets.
• Handling basic guest complaints on the spot.
• Ensuring clean and safe environment. 
• Ensuring all products displayed are properly displayed and labeled as per our brand standards.
• Assisting in quarterly and yearly inventory.
• Any other tasks that may be required from time to time to perform to meet the needs of the business.
• Medically able to work in all weather conditions.
• Physical able to carry/lift items, climb ladder etc. 

Essential:

• Higher secondary or equivalent
• Moderate verbal communication skills 
• Basic knowledge of cash-handling skills 
• Good communication skills

Desirable:

• Previous retail experience 
• Previous experience in handling guest complaints
• Any other language would be an advantage
• Previous cash-handling skills