Job Description
We are looking for a skilled Restaurant Supervisor who will oversee the daily operations of our restaurant. In this role, you will be responsible for managing staff, ensuring customer satisfaction, and maintaining high-quality food and service standards. You should have excellent communication skills, be able to work well under pressure, and have a passion for delivering exceptional dining experiences.
Restaurant Supervisor duties and responsibilities
- Supervise and coordinate the activities of restaurant staff to ensure efficient and effective operations.
- Ensure that all food and beverages are prepared and served in accordance with quality standards and customer preferences.
- Train and develop restaurant staff to provide excellent customer service and maintain high levels of cleanliness and hygiene.
- Monitor inventory levels and order supplies as needed to ensure adequate stock levels.
- Maintain accurate records of restaurant transactions, including sales, inventory, and customer feedback.
- Resolve customer complaints and ensure that all guest issues are handled in a timely and professional manner.
- Ensure compliance with all health and safety regulations, as well as restaurant policies and procedures.
- Collaborate with management to develop and implement strategies to improve restaurant performance and profitability.
- Assist with the recruitment and hiring of new restaurant staff as needed.
- Perform other duties as assigned by management.
Skills
Restaurant Supervisor requirements and qualifications
- Proven work experience as a Restaurant Supervisor or similar role
- Ability to lead and manage a team
- Excellent communication and interpersonal skills
- Strong problem-solving and decision-making skills
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
- Flexibility to work on weekends, holidays, and evenings
- Bachelor’s degree in Hospitality Management or related field
- Previous experience in the restaurant industry
- Knowledge of food safety regulations and standards
- Proficiency in computer systems and software such as POS systems and Microsoft Office
- Ability to maintain a high level of professionalism and customer service
- Leadership and team management skills
