Job Description
An Exhilarating
Opportunity
Are You Ready for a Daring Challenge
with The World’s Hottest Luxury Hotel Group? Disruptive by Design, FIVE Hotels
and Resorts is Redefining ‘FIVE-Star’ Hospitality and Setting the Gold Standard
across the Industry.
Join the FIVE Tribe - and Get Ready to
Make Waves.
The Candidate
A Driven Self-Starter, you have Excellent Communication,
Leadership and Organisational Skills. As an Astute Creative and Critical
Thinker, you can Conceptualise and Implement Innovative Solutions in a
Fast-Paced Environment. Not even the Smallest Detail Escapes Your Keen Eye and
You Execute Tasks Proactively with Precision and Finesse. A ‘Can-Do!’ Attitude
Coupled with An Inherent Flair for Taking Ownership Makes You a Highly
Motivated Go-Getter.
Your Outgoing and Approachable Nature enables you to
Seamlessly Connect with other ‘FIVERs’ and key Stakeholders, ensuring that
Their and Your Journey at FIVE is nothing short of Sensational. Joining our Food and Beverage Team as a Restaurant
Manager will Empower you to deliver Exceptional Experiences across our
award-winning Lifestyle Destinations. Jump on Board and Unlock your Potential
in a Buzzing Environment that will take your Career to New Heights!
What We’re Looking For
- A minimum of 3 years of experience as an
Assistant Restaurant Manager or Restaurant Manager in a Luxury Hotel is
preferred.
- Demonstrated expertise as a Restaurant
Manager or in a comparable Leadership Position within an upscale French concept
restaurant, ideally in a dynamic, opulent environment featuring performances by
world-renowned DJs.
- Extensive knowledge of French cuisine,
culture, and dining etiquette, coupled with an Authentic Passion for delivering
a captivating and immersive Dining Concept.
- A Bachelor's degree in Hospitality Management
or a related field (preferred).
- Flexibility to work a variety of shifts,
including weekends and holidays, based on the requirements of the Hotel.
- Computer literacy, with a mastery of
Word, Excel, and Outlook, while possessing an exceptional knowledge of
Restaurant Management software and POS systems.
- Comprehensive understanding of
Health and Safety Regulations, Food Hygiene Standards, and Best Practices in
Restaurant Operations.
- Proven track record in Achieving
Financial Targets, managing budgets, and implementing cost control measures
without compromising on quality and service.
- A
Welcoming and Enthusiastic Energy that sets the tone for a Sensational Guest
Experience.
- Professional, Insta-Worthy Appearance, always
adhering to FIVE’s Grooming Standards and maintaining a polished, ‘FIVE-Styled’
demeanour.
- Next-Level
Organisational and Leadership skills, effectively leading and inspiring the
FIVE Tribe to New Heights.
- A Proactive
Nature, coupled with a meticulous Eye for Detail, ensuring every aspect of the
Operation is curated to perfection.
- Excellent communication and interpersonal
skills, leveraging strong verbal and written skills
to engage effectively with Guests, FIVE Tribe Members, and stakeholders.
- Finds
creative solutions and takes ownership of all duties and tasks assigned, while
ensuring an unparalleled Journey at FIVE.
- Skills
in Improving Customer Satisfaction and Driving Profitability, showcasing a
commitment to Industry-Leading Standards.
- ‘FIVE-Star’ Visionary Thinking by finding
creative solutions, while taking Ownership for all duties and tasks assigned.
- Impeccable communication skills, both verbal
and written, with fluency in English (Additional languages are a Plus).
- A Team
Player and 'People-Oriented' Leader, passionate about Motivating and Training a
successful and productive Food and Beverage Team.
- A hands-on attitude, fuelled by a ‘Can-Do!’
Spirit.
Key
Responsibilities
- Leads an industry-leading
FIVE Tribe, where each member embodies the ‘Vibe at FIVE’ and contributes to
the disruptive, next-level Guest Experience.
- Continuously
delivers exceptional Service by personally interacting with Guests throughout
their Dining Experience.
- Ensures a
Seamless Dining Experience for Guests, Anticipating their Needs and Exceeding
Expectations.
- Showcases a
Proactive Approach to addressing Guests' concerns and fulfilling their
requests, Swiftly Resolving any issues to ensure exceptional Guest
Satisfaction.
- Enhances the
overall Guest Experience by ensuring Seamless Operations and Excellence in
Service Delivery.
- Regularly evaluates and enhances the buzzing ambiance of the Dining
Destination, overseeing table settings, lighting, music, and dcor to create an Authentic and Immersive French dining experience.
- Develops and
implements visionary Standard Operating Procedures (SOPs) for all aspects of
restaurant operations, including opening and closing procedures, reservation
management, table seating, and service flow to provide a first-in-class Guest
Journey.
- Monitors and
manages the restaurant’s Inventory with remarkable Attention to Detail,
including supplies, equipment, and ingredients, ensuring optimal stock levels,
minimal wastage, and Efficient Utilisation.
- Enforces
stringent Health and Safety Standards, including Sanitation Guidelines, and
Food Quality Control measures to meet Regulatory Requirements and maintain FIVE’s
industry-leading Standards of Cleanliness and Hygiene.
- Contributes to a
Luxurious Dining Experience by working Collaboratively with the Food and
Beverage Team to maximise Guest Satisfaction and ensure top-notch Service.
- Collaborates with
the Executive Chef to craft a bespoke menu that showcases next-level French cuisine, whilst incorporating
seasonal, authentic, and innovative Culinary Masterpieces and Considering Guest Preferences and market Trends.
- Coordinates with
the Culinary Team to ensure the Availability of high-quality Ingredients and
Maintain consistent Standards of Food Preparation and Presentation.
- MonitorsMenu Performance, gathersGuest Feedback, and makes adjustments
to enhance Profitability, Customer Satisfaction, and Culinary Creativity.
- Maximises revenue
and profitability through proactive Strategies, effective Cost-Control
measures, first-in-class Pricing Strategies and well-planned sales promotions.
- Explores opportunities for Revenue Growth, such as private events,
collaborations, and partnerships, while Maintaining the Integrity of
the Dining Concept.
- Analyses
financial reports, such as sales trends, food and beverage cost, and labour
cost, to Identify Opportunities for improvement and implement corrective
measures to Optimise Profitability.
- Collaborates with the Finance Department to ensure accurate Financial Reporting, Monitor budgetary constraints, and Maintain effective cost management.
- Selects and hires
Talented Individuals who possess a genuine passion for French cuisine and Service Excellence.
- Conducts
comprehensive Onboarding and Training Programmes to equip 'FIVERs' with the
necessary skills to curate a sensational Dining Experience.
- Motivates and
fosters a positive work environment that encourages Growth and Collaboration,
through ongoing Training Initiatives, Mentorship and remarkable Leadership that
emphasises ‘FIVE-Styled’ Guest Interaction, Attention to Detail and the
importance of Personalised Service.
- Hosts regular
Team Meetings and ongoing bespoke Training Sessions to improve Product
Knowledge and Service Skills.
- Schedules the Restaurant Team
efficiently to ensure optimal coverage during peak hours, special events, and
low occupancy periods, while Maintaining boundary-breaking Service Standards.
Job Details
- Job Location
- Dubai United Arab Emirates
- Company Industry
- Other Business Support Services
- Company Type
- Unspecified
- Employment Type
- Unspecified
- Monthly Salary Range
- Unspecified
- Number of Vacancies
- Unspecified