Restaurant Manager (Female)

Operational Management:

• Oversee daily operations of the restaurant.
  
• Ensure smooth service and customer satisfaction.
  
• Manage staff schedules and workflow.
  

Staff Management:

• Hire, train, and supervise restaurant staff.
  
• Conduct performance evaluations and provide feedback.
  
• Address and resolve staff issues or conflicts.
  

Customer Service:

• Ensure high levels of customer satisfaction through excellent service.
  
• Handle customer complaints and ensure they are resolved promptly and effectively.
  
• Foster a positive dining experience for guests.
  

Financial Management:

• Monitor and control operational costs.
  
• Manage the restaurant’s budget and financial performance.
  
• Prepare financial reports and analyze performance data.
  

Inventory Management:

• Manage inventory, ordering, and stocking of supplies.
  
• Maintain relationships with suppliers and negotiate contracts.
  
• Ensure compliance with health and safety regulations.
  

Marketing and Promotion:

• Develop and implement marketing strategies to attract new customers.
  
• Plan and oversee promotional events.
  
• Utilize social media and other platforms to enhance the restaurant's visibility.
  

Compliance and Standards:

• Ensure the restaurant complies with health and safety regulations.
  
• Maintain high standards of food quality and presentation.
  
• Implement and monitor compliance with company policies and procedures.
  

Education:

• Bachelor’s degree in hospitality management, business administration, or a related field (preferred but not always required).
  

Experience:

• Proven experience as a restaurant manager or in a similar role.
  
• Experience in customer service management.
  

Skills:

• Strong leadership and managerial skills.
  
• Excellent communication and interpersonal skills.
  
• Ability to manage and motivate a team.
  
• Proficiency in restaurant management software.
  
• Strong problem-solving and conflict resolution skills.
  

Personal Attributes:

• High level of organization and attention to detail.
  
• Ability to work in a fast-paced environment.
  
• Flexibility to work evenings, weekends, and holidays.
  

Certifications:

• Food safety certification (depending on local regulations).