Job Description
Job Summary: -
As a Restaurant Manager, you will be responsible for the daily operations of the restaurant, ensuring the highest standards of food quality, service, and cleanliness. You will lead a team of dedicated staff, manage customer relations, and work closely with the General Manager to achieve business objectives. The ideal candidate is a dynamic leader with a strong background in casual dining, a passion for hospitality, and a commitment to excellence.
Key Responsibilities:
- Operational Management:
- Oversee daily operations, including opening and closing procedures, inventory management, and staff scheduling.
- Ensure compliance with health and safety regulations, maintaining a clean and safe environment for both guests and staff.
- Monitor food and beverage quality, ensuring consistency with company standards.
- Team Leadership:
- Recruit, train, and mentor a team of high-performing staff members.
- Foster a positive work environment that promotes teamwork, high performance, and employee retention.
- Conduct regular performance evaluations and provide constructive feedback.
- Customer Experience:
- Ensure exceptional guest service, addressing customer inquiries and resolving complaints in a professional and timely manner.
- Maintain a welcoming atmosphere that encourages repeat business and positive reviews.
- Financial Management:
- Assist in managing the restaurant’s budget, controlling costs, and maximizing profitability.
- Monitor sales performance, analyze financial reports, and implement strategies to meet revenue targets.
- Manage cash handling procedures and ensure accuracy in financial transactions.
- Marketing and Sales:
- Collaborate with the marketing team to develop and execute promotional activities and events.
- Identify opportunities to increase sales and drive customer engagement.
- Build and maintain relationships with local businesses and community organizations.
Qualifications:
- Experience:
- Minimum of 3-5 years of experience in restaurant management, with a focus on casual dining.
- Proven track record of managing a successful restaurant, with strong operational and leadership skills.
- Skills:
- Strong leadership and team-building abilities.
- Excellent communication and interpersonal skills.
- Financial acumen with experience in budgeting, forecasting, and financial analysis.
- Customer-focused with a passion for delivering exceptional service.
- Education:
- Bachelor’s degree in Hospitality Management, Business Administration, or a related field preferred, but not required.
- Other Requirements:
- Ability to work flexible hours, including nights, weekends, and holidays.
- Knowledge of food safety and sanitation standards.
- Proficiency in restaurant management software and point-of-sale (POS) systems.
What We Offer:
- Competitive salary and performance-based bonuses.
- Comprehensive benefits package, including health insurance, retirement plans, and paid time off.
- Opportunities for career growth and advancement within the restaurant group.
- A supportive and inclusive work environment.
Job Type: Full-time
Pay: Sar10,000.00 - sar 12,000.00 per month
Skills
1. Leadership and Team Management
- Staff Motivation and Training: Ability to inspire, train, and develop staff to provide high-quality service.
- Conflict Resolution: Proficiency in resolving disputes among staff and customers.
- Delegation: Efficiently assigning tasks to team members to ensure smooth operations.
2. Customer Service Excellence
- Customer Interaction: Ability to engage with customers, address concerns, and ensure a pleasant dining experience.
- Complaint Handling: Skill in managing and resolving customer complaints effectively and professionally.
3. Operational Management
- Inventory Management: Expertise in managing stock levels, ordering supplies, and minimizing waste.
- Scheduling: Proficiency in creating staff schedules that align with peak business hours and minimize labor costs.
- Quality Control: Ensuring that food and service quality meet the restaurant’s standards.
4. Financial Acumen
- Budgeting: Ability to manage budgets, control costs, and maximize profitability.
- Sales Analysis: Skills in analyzing sales reports to identify trends and opportunities for growth.
- P&L Management: Understanding of profit and loss statements and how to manage the financial health of the restaurant.
5. Marketing and Promotion
- Local Marketing: Knowledge of local marketing strategies to attract and retain customers.
- Social Media Savvy: Ability to use social media platforms to promote the restaurant and engage with the community.
- Event Planning: Experience in organizing and managing events or promotions to drive business.
Job Details
- Job Location
- Dubai United Arab Emirates
- Company Industry
- Catering, Food Service, & Restaurant
- Company Type
- Recruitment Agency
- Job Role
- Hospitality and Tourism
- Employment Type
- Full Time Employee
- Monthly Salary Range
- $2,000 - $3,000
- Number of Vacancies
- 1
