Restaurant Manager

To manage the operations and staff of a Wendy’s restaurant, including the execution of all Company policies, procedures, programs and systems.  Ensures achievement of restaurant objectives are reached in all areas while following all Company guidelines.  Ensures compliance with all and local laws and guidelines and ethical business practices.  Provides leadership, direction, training and development to subordinate managers and crew.  Creates and maintains a “People Excellence” environment.

• Trains, monitors and reinforces food safety procedures to store management and crew.Ensures all food safety procedures are executed according to Company policies and health / sanitation regulations; takes corrective actions, as appropriate
• Maximizes store sales goals versus budget and prior year, including participation in marketing programs.Develops and implements appropriate plans to resolve unfavourable trends and enhance sales.Manages assigned store requirements for new product rollouts/procedures
• Maximizes profit goals versus budget and prior year.Manages food, labour and paper costs and other controllable expenses.Develops and implements appropriate plans to resolve unfavourable trends and enhance profits
• Ensures the continual improvement of Quality, Service and Cleanliness standards on all day parts including the monitoring of food product quality.Ensures total store “Service Excellence”, including “Customer Courtesy”, standards are met; implements corrective actions, as required
• Develops subordinates to maximize their contributions and future promotability. Executes proper training and development through established systems and practices
• Ensures people excellence culture through the execution of the restaurant’s overall Human Resources programs
• Ensures store compliance with Company operating policies and procedures.Works with Multi-unit manager to establish store priorities and develops and executes sore plans.Informally evaluates store performance, receives and incorporates feedback from store inspections
• Ensures protection of Wendy’s brand and assets through store compliance with Company policies and procedures

• 3-4 years line operations experience in the restaurant industry; or equivalent combination of education and experience