Response Proposal Manager
Location ANY CITY Category Sales & Sales Enablement 51522941 Posted Date 08/05/2024
JOB DESCRIPTION
Job Description:
Role Summary
Virtual role
A client facing role the Proposal Manager is responsible for client raised Non Standard Service Requests from receipt from the client through to submission of a priced proposal to the client. RPMs interact with internal and external clients in order to work through requirements, solutioning and response package submission.
Responsibilities
• Schedules, facilitates, and captures meeting minutes for Triage calls with the Account team and Technical Requirements Reviews (TRR) with Client
• Coordinates with solution teams for complete and timely quotes/responses
• Creates quote documents
• Creates Customer Response Package (Statement of work and Price document) based on quotes and ensures contractual language and quality standards are met
• Facilitates DXC internal review of Customer Response Package prior to submission to Customer
• Responsible for obtaining SFDC Opportunity ID from Account and for updating SFDC ID field in the
• Submits final Response Package to Customer for review
• Tracks the review period and manages updates to the Response Package
• Finalise the Response Package after the review
• Arrange for contract print, signature and filing
• Liaise with the customer to help them gain approval
• Pass on details of signed contract and PO to PMO
• Attains a solid understanding of the customer contract
• Operates within boundaries of SLA/SLO requirements
• Pro-actively monitors requests within their responsibility
• Handles status update requests, including routing expedited customer requests
• Prepare weekly status reports and present them at Client meeting
• Where contractually obligated, update customer systems with request statuses, etc.
Skills
• Knowledge of Workflow tools such as Service Now are advantageous.
• Detail Oriented
• Excellent Time Management
• Ability to multi-task
• Strong written and verbal English communication skills
• Strong proposal writing skills
• Basic Technical Understanding
• Financial knowledge
• Ability to apply margin to determine price
• Knowledgeable of contract terminology and understanding
• Interpersonal, client facing skills
• Team player (will need to interact with various teams)
• Ability to quickly learn quoting tools
• Professional acumen
• 3-5 years’ work experience
Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available
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