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Full Time Employee
50-99 Employees · Recruitment & Employee Placement Agency

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Job Description

Position Title:                          Reservations Manager

Employment Type:                   Full Time  

Salary:                                    up to 10K AED all-inclusive depending on experience and qualifications 

Benefits:                                  as per UAE law

Job Location:                          Abu Dhabi, UAE 

 

About the Client:  

 A leading UAE firm driving urban development through investments in real estate, hospitality, leisure & retail and transportation.

 

Job Description:

  • Deliver exceptional customer service by promptly assisting clients, anticipating their needs, and ensuring VIP/repeat guests receive special attention. Oversee the department’s compliance with DCT standards for hotel classification.
  • Manage daily reservations operations, including task allocation, arrival report reviews, occupancy forecasting, group bookings and maintaining updated rates in the system and correspondence files.
  • Collaborate with the Sales Department to analyze occupancy and rates, monitor incentive programs and ensure accurate reporting and adherence to policies.
  • Uphold hotel environmental, health, and safety standards, comply with OSH legislation and report safety incidents to supervisors or EHS/HR officers

Skills

 

Qualifications: 

  • 45 years old and below
  • Bachelor’s degree in Hospitality Management or Business Administration or related field.
  • At least 3 years’ experience in reservations or revenue management, preferably in the hospitality industry.
  • Proficiency in hotel reservation systems (e.g., Prologic) with a solid understanding of hotel operations, rates, and compliance standards.
  • Strong leadership, communication, and organizational skills to manage teams and ensure efficient operations


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RTC1 Recruitment Services
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RTC 1 Employment Services is a Dubai based recruitment firm that is serving clients in multiple industries in the UAE and across the Gulf Region. We offer staffing services for all levels, from skilled personnel up to C-Level. Our recruitment executives are handpicked to work on specific industries. Over time, they have developed knowledge and gained experience, enabling them to become experts in their field. We are skilled in sourcing, headhunting, and matching the right person to the right opportunity and we take pride in the work that we do. Our multiple premium databases when combined, offer millions of active jobseekers who are eager to explore new opportunities. We are positive that our services can add value to your staffing requirement. Get in touch to know more.

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