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Job Description

We are seeking an experienced Travel Agent who is adept at inbound travel, proficient in sales to B2B markets, has extensive knowledge of the UAE as travel destination and Indian travel industry.


Main responsibilities:

  • Handling holiday package inquiries to conclusions from online and offline channels from Indian travel agencies
  • Creating Travel Products (FIT and leisure Groups, VIP travel)
  • Provide end-to-end travel services, including hotel bookings, sightseeing program, visa support, transportation and other required services.
  • Provide exceptional customer service by understanding clients' requirements and offering tailored solutions
  • Build long-term relationships with existing clients, ensuring their satisfaction and loyalty
  • Act as a trusted advisor and a primary point of contact for clients, addressing their queries, concerns, and feedback promptly and professionally and by providing expert recommendations and creating unique itineraries
  • Stay updated on industry trends, competitor offerings, and market developments in the tourism of UAE

Skills

  • Excellent Communication skills (Written and spoken) in Hindi and English.
  • Depth knowledge and experience of UAE as a destination and various suppliers in UAE (Accommodation, transportation, sightseeing, itinerary, travel documents and government guidelines).
  • Knowledge and understanding of  Indian travel agents industry
  • Excellent interpersonal and communication abilities
  • Good knowledge of MS- word and excel & Internet utilization
  • Knowledge of Travel tech tools (B2B booking tools, CRM system) is a plus 
  • Own client database is a strong advantage

Job Details

Job Location
Sharjah United Arab Emirates
Company Industry
Tourism, Museum, & Cultural; Hospitality & Accomodation; Travel Agency
Company Type
Employer (Private Sector)
Job Role
Hospitality and Tourism
Employment Type
Full Time Employee
Monthly Salary Range
Unspecified
Number of Vacancies
1

Preferred Candidate

Years of Experience
Min: 3
Residence Location
United Arab Emirates
Degree
Bachelor's degree / higher diploma
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ASM TOURISM LLC OPC logo
ASM TOURISM LLC OPC
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ASM Tourism is a UAE Destination Management Company (DMC) with focus on Indian market as well as other Asian markets at B2B travel segment being a partner with travel agencies, MICE and Travel Management Companies as well as Corporate customers We are highly committed to company development at inbound holiday travel to UAE including high yield luxury segment and MICE. Being a part of Al Khalidiah Tourism Holding, a long-standing successful travel business in UAE with more than 25 years of operation, ASM Tourism aim is new business segmentation and the exploration of a new directions, with the India and Asia being our key areas of interest.

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