Registrar - Dubai Campus

ISP Registrar Role Profile- Dubai Campus

Purpose of Role

ISP is seeking a Registrar for one of our Dubai Schools. In this pivotal role, you will lead the registration process for new student enrolments, ensuring all requirements are meticulously met. The ideal candidate will engage actively in the daily operations of our vibrant school community and exemplify positivity and efficiency as a role model for both staff and families.

Your responsibilities will also include promoting our school to reinforce its standing as the preferred choice for families in the area. As the primary liaison with KHDA authorities, you will play a critical role in maintaining compliance and fostering strong relationships. Additionally, you will ensure that the iSAMS system is up-to-date and accurately reflects all essential information. Join us in shaping a welcoming and thriving educational environment!

ISP Principles

Begin with our children and students. Our children and students are at the heart of what we do. Simply, their success is our success. Wellbeing and safety are both essential for learners and learning. Therefore, we are consistent in identifying potential safeguarding and Health & Safety issues and acting and following up on all concerns appropriately.

Treat everyone with care and respect. We look after one another, embrace similarities and differences and promote the well-being of self and others.

Operate effectively. We focus relentlessly on the things that are most important and will make the most difference. We apply school policies and procedures and embody the shared ideas of our community.

Are financially responsible. We make financial choices carefully based on the needs of the children, students and our schools.

Learn continuously. Getting better is what drives us. We positively engage with personal and professional development and school improvement.

ISP Registrar Key Responsibilities

• To ensure the school educational permit and other requirements of the local regulatory authority including advertising and school CAS event approvals are met.
• Follow-up on outstanding offers via HubSpot.
• Liaise with finance and admissions to follow up on registration deposit payment.
• Maintain the tracking sheet for all required documents from new families are accurate.
• Liaise with the Heads on starting date for new children.
• Lead the process for re-enrolment and provide regular updates to SLT, Head of Admissions and ISP Regional Admissions Team.
• Ensuring the school has relevant documentation for each pupil.
• Managing the school’s pupil database - iSAMS including templates and communication and ensuring all documents are on the DMS or shared drive and accessible in case of need.
• Ensuring all compliant and timely submission of pupil records to and from KHDA.
• Manage the relationship of enrolled families until they join, sharing the welcome letter, parent handbook, newsletter, and familiarisation events.
• To support Admissions as required, where it does not interfere with the above core duties.
• To work with the leadership of the school to maintain the documents relating to admissions issues and pupils who are leaving.
• To assist with organising in-house or off-site activities for the school community.
• To maintain a visible, professional and high profile within the school.
• To support the day-to-day running of the school for example - reception duty, meeting guests etc. to ensure the smooth running of the school.
• Liaising with KHDA and other regulatory authorities to ensure the school is compliant (including opening new classes and grades, seeking approvals for exemptions, submitting end-of-year results and promotions) and seeking the relevant approvals for activities, events, advertisements, etc... and to build up a positive relationship with these organisations.
• To support the Head of inclusion with the SEN requirements/documentation with KHDA.
• To ensure the leaving processes for the children are met as per school policy and KHDA regulations.
• Ensure accurate reconciliation between both databases on KHDA and iSAMS.
• In collaboration with the School Head of Admissions, report to the ISP Regional Office on school re-enrolments and leavers.
• Provide support to theSchool Admissions team as and when required where it does not interfere with the above core duties.
• Deputisefor the Admissions Team during sickness and vacation periods as required.

Health and Safety

• Take all necessary and reasonable precautions to protect students, equipment, materials, and facilities.
• Assist in implementing all policies and rules governing student life and conduct.
• Ensure that, all the necessary health and safety rules and procedures arebeing followed.
• Maintain an awareness of all the health and safety measures to be taken when in school.

Whilst every effort has been made to explain the main duties and responsibilities of the post, each individual task undertaken may not be identified.Employees will be expected to comply with any reasonable request from a manager to undertake work of a similar level that is not specified in this job description.Employees are expected to be courteous to colleagues and provide a welcoming environment to visitors and telephone callers.

To be line managed by the school admissions manager

Hours of work: 7:45 am to 4:30 pm Monday to Thursday and up to 12:00 pm on Fridays; with occasional evening and holiday work.

Holidays: 45 calendar days per academic year.

Skills, Qualifications and Experience

• To be friendly, approachable, professional, discreet and knowledgeable, able to work independently and as part of a team
• To be able to speak clearly, concisely and effectively; listen to, and understand, information and ideas as presented verbally and in writing in both English and Arabic.
• To plan, organise and prioritise time and workload in order to accomplish tasks and meet deadlines.

ISP Commitment to Safeguarding Principles

ISP is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.

All post holders are subject to appropriate vetting procedures, including an online due diligence search, references and satisfactory Criminal Background Checks or equivalent covering the previous 10 years’ employment history.

ISP Commitment to Diversity, Equity, Inclusion, and Belonging

ISP is committed to strengthening our inclusive culture by identifying, hiring, developing, and retaining high-performing teammates regardless of gender, age, disability status, neurodivergence, socio-economic background or other demographic characteristics. Candidates who share our vision and principles and are interested in contributing to the success of ISP through this role are strongly encouraged to apply.