Job Description
Ontime Group is seeking a dynamic and experienced Receptionist to join our Wellness Clinic in Dubai. In this pivotal role, you will be the first point of contact for our clients, providing top-notch customer service and ensuring a welcoming atmosphere that reflects our commitment to wellness and care.
Responsibilities
- Greet and assist clients in a welcoming and professional manner
- Manage phone calls, schedule appointments, and organize the clinic's calendar
- Provide information about wellness services and programs offered at the clinic
- Assist with client check-ins, including form completion and updating records
- Ensure the reception and waiting areas are clean and inviting
- Handle billing, payment processing, and insurance verification as needed
- Coordinate with clinic staff to ensure smooth operation and enhance client experience
- Address client inquiries and concerns promptly and professionally
