Receptionist / Admin Assistant - UAE Nationals Only
Job Description
EMIRATI NATIONALS ONLY
MUST HAVE FAMILY BOOK
Key Responsibilities:
Provide the full range of information within the category requested (location, curriculum, admission procedure – including the booking of tours, tour information, administration, structure etc..) to ensure the
delivery of a quality customer service experience to all callers or visitors to the school.
Respond to telephone calls and enquiries courteously and be able to direct calls to appropriate school personnel as part of the customer service provision for the school.
Relate courteously with visitors and provide the appropriate welcome to the school to ensure a positive customer service experience.
Maintain a caller and visitor database to track volumes on a monthly basis and act as a source of marketing for lead generation.
Complete administration and secretarial tasks as assigned to support the broader Front of House team to achieve their objectives
To assist the Parent Relations Executive in the organisation of parent/community events in order to engage parents in school activities and celebrations and support the school’s parent engagement activities. To assist the Parent Relations Executive to promote the school by providing stories and photographic material that promotes the school’s achievements both academically and other, for GEMS internal newsletters and the school communication channels (e.g.: school website, LCD screens, newsletters etc.). To assist the Parent Relations Executive with Social media content creation and management of social platforms e.g. Twitter, Facebook and Instagram. Ensure the GEMS policies, procedures and codes of conduct are followed at all times. Attend staff meetings and serve on committees as required.
Skills
Job-Specific Knowledge & Skills:
Ability to multi-task and cope with peaks of demand Proficient secretarial and computer skills Advanced user of Microsoft Office an advantage
GEMS Education is committed to safeguarding and promoting the welfare of all of its students and staff. A UK-enhanced DBS or equivalent police check is a pre-requisite for all appointments.
Job Location Dubai, UAE Company Industry Education Job Role Administration Career Level Mid Career - Over 2 years experience
JUMEIRAH COLLEGE - DUBAI
Education Dubai, United Arab Emirates Jumeirah College is a GEMS Premium Secondary School which delivers the National Curriculum for England, offering the full range of GCSE and A level courses. Our student body is a dynamic international community of over 1,100 students from over 59 nationalities. We take pride in the development of the whole child, recognising the importance of developing cultural and global awareness. We... have a thriving enriched curriculum which provides a diverse range of activities, initiatives and charitable endeavours that both engage our student body and embed our philosophy of global awareness and world citizenship. For more information, please see our website. The College has been repeatedly judged to be Outstanding in inspections. Although non-selective at admission, our students achieve exceptional exam results which compare to top UK schools. In 2023 over 99% of GCSE results were 9-4 out of which 47% were 9, and at A level over 44% of all grades were A
/A with over 77% A
/B. This success enables our students to move on to the very top universities around the world, including Cambridge, UCL, Stanford, Monash and Toronto. As one of the leading schools in the Middle East, Jumeirah College is the first-choice school for many families. The school is a member of BSME and COBIS. The success of the school has been repeatedly recognised with Jumeirah College being nominated for a series of awards, including being shortlisted as ‘International School of the Year’ by the TES, and being recognised as achieving the ‘Best Progress in Dubai’ by Which School Advisor. Jumeirah College is ranked in the Spears Index as one of the top 100 schools in the world and in the top 10 schools in the Middle East. Jumeirah College has a strong partnership with another outstanding school led by an exceptional and long-serving Principal, Jumeirah Primary School which is a feeder for Jumeirah College. You will hold a pivotal role in continuing to strengthen this powerful connection and build on the partnership to support the future journeys of both schools.
