Receptionist

At Gensler, we design for people. We leverage our global perspective and local presence to innovate at every scale. We’re not just designers. We’re tinkerers, craftspeople, visionaries, innovators and thought leaders. Fueled by passion and entrepreneurial spirit, our people bring new ideas to solve challenging problems.  Whether you’re into sketching new ideas, hacking a building or growing client relationships in global markets, there’s something here for everyone.

Our depth of expertise spans disciplines—from aviation and transportation to education, hospitality, retail, technology and more. At our core we embody an entrepreneurial spirit, always looking ahead for new ways to innovate and add to our clients' success. We share the belief that design has the power to transform organizations and change lives; whether we’re refreshing a retailer’s brand, planning a new urban district or designing a super tall building.

Our work reflects an enduring commitment to sustainability, and we believe that a diversity of voices and cultures is one of the most powerful strategic tools for securing lasting competitive advantage.

As the world’s largest design firm, Gensler has a unique obligation and opportunity to focus on sustainability in the built environment. We deepened our commitment to combat the impact on climate change in the built environment when we launched Gensler Cities Climate Challenge (GC3) in 2019. This is our pledge to meet an ambitious goal: the elimination of all greenhouse gases from our work by 2030. 

Your Role

We are looking to hire an experienced Receptionist for our growing Dubai office. As the face of the office, you will be the first point of contact for our clients, consultants and colleagues. You will embody the Gensler culture and spirit of welcome, friendship and collaboration.

What You Will Do

• Front Desk Management: Serve as the first point of contact for visitors, clients, and consultants, creating a welcoming and professional environment in the reception area.
• Office Presentation: Maintain the cleanliness and organization of the reception and common areas, ensuring a tidy and professional atmosphere.
• Call Handling: Answer and direct incoming calls, manage internal communications, and assist with inquiries from clients, project teams, and external consultants.
• Visitor Coordination: Greet visitors and notify appropriate team members upon their arrival.
• Meeting Room Coordination: Schedule and manage conference room bookings, ensuring rooms are prepared for meetings, including AV setup and arranging refreshments.
• Mail & Courier Services: Handle all incoming and outgoing mail, including packages, couriers (FedEx), and deliveries, and distribute to the appropriate parties.
• Supply Management: Monitor and order office supplies (stationery, groceries, etc.), ensuring the office is stocked with essential items. Process miscellaneous payments, ensuring that all transactions adhere to established protocols in collaboration with the office manager. Maintain clear documentation for all financial transactions and ensure that all records are properly filed.
• Office Equipment Management: Responsible for maintaining office equipment such as mice, chargers, batteries, etc. ensuring items are available and in working order.
• Work Permit Applications: Assist in applying for work permits, ensuring that all necessary documentation is completed and submitted in accordance with legal requirements.
• Preparing Welcome Kits: Prepare welcome kits for new joiners, ensuring all necessary materials and onboarding information are provided.
• General Administrative and Office Support: Support various departments with ad hoc administrative tasks as required, including photocopying, scanning, document preparation, filing, and scheduling

Your Qualifications:

• 2+ years of previous experience as a receptionist or in a front office role, ideally in an architectural, design, or professional services firm.
• Presentable and professional appearance, with the ability to represent the firm positively.
• Excellent verbal and written communication skills in English and, preferably Arabic as well.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with office equipment (printers, scanners, etc.).
• Strong organizational skills with the ability to multitask in a fast-paced environment.
• Demonstrates a proactive attitude, anticipating needs and taking initiative to address tasks efficiently.
• Maintains a professional attitude and exercises discretion in handling confidential information.
• Customer-focused mindset with a friendly, approachable attitude.
• Capable of collaborating effectively within a team.

Candidates who do not meet the criteria will not be considered.

Please ensure that your salary expectations are clearly stated within your application.

Life at Gensler

Gensler Asia-Pacific and Middle East is committed to Diversity, Equity and Inclusion through our Five Strategies. In partnership with our clients, we strive to create a just and equitable future for our communities and our colleagues. We celebrate our diversity and are focused on creating an inclusive workplace environment for all.

As a people-first organization, we are as committed to enjoying life as we are to delivering best-in-class design. From internal design competitions to research grants to “Well-being Week,” our offices reflect our people’s diverse interests.

We encourage every person at Gensler to lead a healthy and balanced life. Our comprehensive benefits include medical, dental, vision, disability and wellness programs. We also offer profit sharing and twice annual bonus opportunities.

As part of the firm’s commitment to licensure and professional development, Gensler offers reimbursement for certain professional licenses and associated renewals and exam fees. In addition, we reimburse tuition for certain eligible programs or classes. We view our professional development programs as strategic investments in our future.