Job Description
At Hello Chef, we aim to make people’s lives easier and more fulfilling. We're certified as a B Corp business and are on a path of consistent innovation and growth. We’re looking for a Quality Controller to join our dynamic team and ensure that every meal leaving Hello Chef meets the highest food safety and quality standards.
Reporting to the Operations Manager, the ideal candidate will have experience in food safety, HACCP compliance, and quality control within the food industry. You are detail-oriented, proactive, and have a strong problem-solving mindset. You will work cross-functionally and are proficient in managing audits, inspections, and corrective actions to improve operational food safety continuously.
Mission
The mission of the Quality Controller is to take ownership of food safety and quality, ensuring that Hello Chef delivers products that exceed customer expectations while continuously improving operational food safety standards.
Accountabilities, goals, and outcomes
In the first year, success in this role will mean:
- Achieve and maintain a Grade A HACCP certification.
- Reduce quality complaints by identifying and addressing recurring issues at the root cause.
- Ensure 100% compliance (Grade A) with Dubai Municipality food safety regulations.
- Improve internal audit scores by ensuring all processes meet and exceed compliance expectations.
- Implement operational improvements that enhance food safety and quality across Hello Chef's production.
What you’ll do
- Own and manage HACCP implementation to maintain a high standard of food safety.
- Inspect the quality of raw materials and finished products to ensure they meet Hello Chef’s specifications.
- Carry out scheduled audits: GMP, glass & plastic, document control, and process adherence.
- Investigate quality issues and ensure corrective actions are implemented.
- Develop best-in-class quality control and food safety procedures that align with global and Dubai Municipality regulations.
What we’re looking for:
Behavioral competencies
- Attention to detail – Ensures food quality and safety by spotting inconsistencies and maintaining high standards.
- Problem-solving skills – Identifies root causes of quality issues and drives corrective actions.
- Collaboration and communication – Ability to work effectively with internal teams and external regulators to ensure compliance and best practices.
- Courage to speak up – Proactively flags concerns and suggests improvements to prevent quality and safety risks.
Technical competencies
- Food safety and HACCP expertise – Strong knowledge of HACCP principles and Dubai Municipality food regulations.
- Audit and compliance management – Proficiency in conducting GMP, traceability, and quality audits to maintain high food safety standards.
- Data accuracy and documentation – Competent in ensuring proper labeling, coding, and record-keeping for food quality compliance.
- Standard development and implementation – Ability to define and implement best-in-class quality control and food safety procedures that align with global and Dubai Municipality regulations.
- English proficiency – Strong written and verbal communication skills for effective reporting and compliance documentation.
What we offer
- Relocation assistance to Dubai, if required
- 50% discount on your Hello Chef subscription, as well as other product initiatives
- Medical insurance coverage
- 22 working days off a year, with an annual flight allowance
- Flat structure, constant learning, outstanding team atmosphere, a dynamic international environment
- Office location: National Industries Park, Dubai, UAE
***We believe a diverse workforce is a key ingredient in our recipe for success. At Hello Chef, we hire people from all walks of life - regardless of their ethnicity, race, gender, and religion. If you share our values and are looking for your next challenge, we'd love to hear from you.***
