QMS Specialist

Hill International

Hill International provides program, project, and construction management services for clients in a range of sectors undertaking major construction projects across the world. Our services include cost engineering and estimating, quality assurance, inspection, scheduling, risk management, and claims avoidance. For more information on Hill, please visit our website at www.hillintl.com

General Description of Role and Responsibilities:

Key Responsibilities:

• Proven ability and at least 10 years experience in developing, implementing, and maintaining documented Management Systems either at corporate and/or projects levels, in compliance with ISO 9001, ISO 14001 and 45001, or other relevant standards, ensuring it meets local regulatory requirements in the concerned country.

• Proven experience to be be able to produce specific Management Systems, based on specific Contract Requirements in line with the ISO requirements.

• Proven ability to write correctly technical and professional essays and articles.

• Ability to develop, understand and describe Management Systems in the different levels of depth and details.

• Ability to develop tools aiming the enhancement and optimization of processes.

• Proven experienced in complete processes of ISO Certifications.

• Lead and coordinate training sessions on QHSE practices, ensuring that employees understand and follow quality guidelines and regulatory expectations.

• Provide guidance on regulatory compliance specific to the MENAAP market.

• Plan, conduct and lead internal QHSE audits and assessments to ensure adherence to the QHSE and Clients / Contracts requirements and identify opportunities for process improvements.

• Ability to suggest and manage Corrective and Preventive Actions (CAPA), ensuring timely resolution and root cause analysis.

• Assist with external audits by regulatory bodies and customers, ensuring smooth coordination and audit readiness.

• Work closely with cross-functional teams (e.g., operations, production, engineering) to objectively contributing for a culture of quality and continuous improvement.

• Analyze quality data and metrics to produce regular reports, highlighting trends and areas for improvement.

• Investigate and address customer complaints, non-conformances, and deviations, ensuring corrective actions are effective.

• Ensure that all quality documentation, including Standard Operating Procedures (SOPs) and work instructions, are up to date and compliant with the country's regulations.

• Ensure a continuous of self-update on the latest developments in QHSE, regulations, and industry best practices, particularly those relevant to the concerned country and region.

Qualifications:

• Bachelor's degree in Civil Engineering or Architecture, or a related field.

• Professional certification in Quality Management (ISO 9001 Lead Auditor, Six Sigma, etc.) preferred.

• 15 years of experience in a Quality Management or a related role, with experience in the UAE or GCC region highly desirable.

• Strong understanding of ISO standards (9001, 14001 and 45001), and local and regional regulations.

• ISO 9001 Lead Auditor (with at least 10 years experience in conducting internal audits and preparing for external audits by regulatory bodies.

• Proficiency with Management System software and tools (e.g., CAPA, risk management).

• Fluency in English is a must (language proficiency will validated (Arabic proficiency is a plus).

• Strong analytical, problem-solving, and excellent communication skills are a must.

Desired Skills:

• Familiarity with local regulations and quality standards within the MENAAP region.
• Ability to work effectively in a diverse, multicultural environment.