Reporting directly to the Supply Chain Manager, your role is to ensure that customer Repairs are properly scheduled and validated in line with Customer requirements.
You are a filed expert (hands-on person), you will work closely with the Production team, Front Office (Sales Administration) & Procurement teams.
You will be responsible for analyzing the completeness and scheduling of Repair Orders (WO), considering our Customers prioritie's (represented by the Sales Administration Department), the spare parts availability (contact with the Sourcing Department) and available capacity / labour (contact with the Workshop).
MAIN ACTIVITIES
Planning Activity
-Retrieve and share the site's production deadline objectives
-Analyze Repair Orders (part availability, customer agreements) and resource availability
-Oversee WOs completeness in connection with supply teams
-Implement necessary actions with production teams to adjust resource availability (parts, tools, capacity) to meet the site's production deadline objectives
-Schedule Repair Orders (including sub-assemblies) by production line
-Manage Repair Orders subcontracting
-Share schedules with all site teams
Coordination and Monitoring activity
-Facilitate rituals to centralize information (Supply, Front Office, Production) necessary for schedule realization
-Monitor schedule adherence within the allotted time
-Adjust schedules according to delays, contingencies, and customer priorities
-Manage recovery plans in case of contingencies
-Ensure alerts and critical issues escalation to the appropriate level and facilitate effective decision-making
Analysis and Synthesis activity
-Measure adherence to developed schedules
-Identify causes of delays (schedule delays and contractual deadline delays)
-Be accountable for the causes of non-performance in production lines
-Facilitate meetings with site management to share delay causes and validate new schedules
ERP Data Control and Monitoring
-Ensure the integrity of production data (status of repair orders, operation tracking, standard time maintenance) and their accurate updating
-Monitor and alert in case of deviations
-Propose and lead action plans with production teams
-Update ERP data (start date/end date) for repair orders (WO)
Ensuring compliance with internal processes with a critical view:
-Applying safety and operating standards (quality, deadline, 5S, maintenance)
-Updating standards by proposing improvements
-Participating in improvement projects
Bachelor or Master degree in Industrial Management or Production Management
3 to 5 years' experience or successful initial experience as a Planner in manufacturing, installation, or repair is essential.
Technical/professional skills:
- Ability to use office automation and management tools: ERP, Office suite, etc.
- Advanced proficiency in Excel (Formulas, Pivot Tables)
- Good knowledge and understanding of MRP2 principles
- Understanding of production, repair processes, and supply flows between workshops & suppliers
- Ability to work in project mode and take responsibility for a project
Cross-functional skills:
- Ability to challenge teams (Production, Supply) in adhering to schedules and site production objectives
- Ability to manage an activity transversally
- Analytical mind and problem-solving skills
- Ability to alert at the right time and to the right level (Hierarchy, Front Office, Production, Supply)
- Capable of centralizing provided information (Supply, Front Office, Production), assessing its importance, and defining priorities
- Interest in operational and field topics
- Ability to work under pressure and manage priorities
- Excellent organizational and coordination skills
- Excellent communication skills, proactive, persevering, and curious