Product Manager II - DineOut
at Careem Dubai, United Arab Emirates
Careem is building the Everything App for the greater Middle East, making it easier than ever to move around, order food and groceries, manage payments, and more. Careem is led by a powerful purpose to simplify and improve the lives of people and build an awesome organisation that inspires. Since 2012, Careem has created earnings for over 2.5 million Captains, simplified the lives of over 70 million customers, and built a platform for the region’s best talent to thrive and for entrepreneurs to scale their businesses. Careem operates in over 70 cities across 10 countries, from Morocco to Pakistan. DineOut’s vision is to enable users to discover the best places in the city to go to, and save money while you’re at the venue. DineOut took birth to amplify the Careem Plus value proposition, and the savings of a Member.
DineOut launched to customers in May 2023, as the newest vertical on Careem and has become the fastest growing vertical in the history of Careem. The product has scaled to multiple markets already including UAE, Jordan and KSA; and has already achieved early PMF in the new markets.
As the product manager for DineOut, you will operate as a co-founder of the business and will drive product strategy and leverage a highly passionate squad to solve key customer, partner problems to fulfill the vision of the business.
This is a pivotal role and requires a unique blend of business and technical savvy; a big-picture vision, and the impetus to make that vision a reality. You’ll work closely with key stakeholders in the company to understand the market and the issues they face and be able to identify and implement innovative solutions for the broader market.
The ideal candidate is someone that leverages data, insights, customer feedback and intuition to craft product features that solve real user needs and problems. You’ll be hands-on, driving your own product squad and work with stakeholders to support their functions. You’re able to manage ambiguity, and can collaboratively navigate a cross-functional organization to unblock dependencies across the Everything App in order to deliver value.
Key responsibilities:
Lead The DineOut squad, driving the entire product lifecycle from strategic planning to feature roll out, for our customer/partner facing experience Leverage market research, industry trends and thorough understanding of our customers to define Careem’s product strategy in the DineOut space Lead and implement the DineOut product roadmap, including complex features with dependencies across the Super app, ensuring on time delivery and meaningful customer impact Cultivate productive relationships with peers across the organization to ensure alignment and delivery of a holistic, end-to-end user experience Exercise strong communication and nurture a culture of contributing, feedback, and product excellence⠀
Qualifications:
Passion to do great things, and build the next big business for Careem in the Middle East You enjoy building awesome products, and solving interesting problem statements You enjoy rallying a cross-functional team to deliver ambitious goals, including rallying and coordinating with partners’ whose roadmaps and priorities you don’t directly shape but can influence to produce great outcomes. You have experience building an understanding of and empathy for customers whose daily life, circumstances and needs might be very different than your own. You facilitate thoughtful and constructive conversations between members of your team, as well as with other members of leadership and senior executives.
What we’ll provide you
We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a full time Careem colleague, you will be able to:
Work and learn from great minds by joining a community of inspiring colleagues. Put your passion to work in a purposeful organisation dedicated to creating impact in a region with a lot of untapped potential. Explore new opportunities to learn and grow every day.
Work 4 days a week in office & 1 day from home, and remotely from any country in the world for 30 days a year with unlimited vacation days per year.
(If you are in an individual contributor role in tech, you will have 2 office days a week and 3 to work from home.)* Access to healthcare benefits and fitness reimbursements for health activities including gym, health club, and training classes.
