Process Excellence Manager

Process Analysis & Improvement

• Analyze existing business processes and workflows to identify inefficiencies and areas for improvement.
• Develop and implement process improvement strategies using different methods keeping it simple and effective.
• Monitor and measure the impact of process changes to ensure they achieve desired outcomes for each function.
• Have a clear understanding on the interdependency of the various process connections.
• Ensure no duplication of data flow

Functional head or Stakeholder engagement

• Collaborate with cross-functional teams to gather input and ensure alignment with process improvement initiatives.
• Engage with stakeholders to understand their needs and incorporate feedback into process improvement plans.
• Engage and provide regular feedback to the functional head of the Line on changes and new thoughts for improvement

Compliance & Standards:

• Ensure that process improvements comply with relevant regulations, standards, and organizational policies.
• Liaise with legal team to ensure there are no deviations to regulations and extend to each country's statutory requirements
• Maintain documentation and records related to process changes and improvements.
• Foster a culture of continuous improvement by mentoring and guiding employees in process improvement techniques

Training and Development

• Actively involve with the Business application team for various trainings at Line and field offices.

Requirements:

• Engineering, Information Systems, or a related field. A Masters degree or MBA is preferred.
• Minimum of 7 years of experience in process improvement, ERP implementation, or related roles, with a proven track record of driving process excellence.
• Strong knowledge of ERP systems & Process Excellence (e.g., SAP, Oracle) and their functionalities.
• Experience with Lean, Six Sigma (Black Belt), or other process improvement methodologies; PMP certifications are a plus.
• Excellent analytical and problem-solving skills, with the ability to interpret data and make data-driven decisions.
• Strong interpersonal and communication skills, with the ability to influence and engage stakeholders at all levels.
• Proven project management skills, with experience leading cross-functional teams.
• Ability to work in a fast-paced environment and manage multiple projects simultaneously.