Principal UX Researcher

As a Principal UX Researcher at Deriv, you'll lead groundbreaking research initiatives that directly impact how millions of people interact with our trading platforms. You'll tackle complex user behaviour challenges, uncover actionable insights, and champion data-driven decisions that shape our product strategy. This is your opportunity to revolutionise the trading experience for users across the globe while leading a talented research team in one of the world’s most dynamic cities.

On a given day, you will:

• Drive strategic research initiatives that uncover deep user insights and inform critical product decisions
  
• Lead and mentor a team of researchers, fostering innovation and excellence in research practices
  
• Collaborate with product, design, and engineering teams to translate research findings into actionable solutions
  
• Design and conduct complex research studies using both qualitative and quantitative methodologies
  
• Create compelling narratives from data that inspire stakeholders and drive user-centered decision-making
  
• Build and maintain a centralised research repository that democratises user insights across the organisation
  
• Develop research frameworks and best practices that elevate our entire organisation's understanding of our users
  

You will enjoy working with us if you:

• Thrive on solving complex problems and uncovering hidden user needs
  
• Are energised by mentoring others and building high-performing teams
  
• Love translating data into compelling stories that drive action
  
• Are passionate about creating products that truly impact people's lives
  
• Enjoy working in a fast-paced, multicultural environment
  
• Get excited about using innovative research methods to gain deep user understanding
  

We would love to work with you if you:

• Have 8+ years of experience leading UX research initiatives, preferably in fintech or trading
  
• Possess deep expertise in both qualitative and quantitative research methodologies
  
• Are skilled with advanced analytics tools (SPSS, R, Tableau) and research platforms
  
• Have experience with SQL and BigQuery for data analysis
  
• Can demonstrate success in building and leading research teams
  
• Are an excellent communicator in English, with additional languages being a plus
  
• Hold expertise in accessibility standards and inclusive design principles
  

Benefits:

We pay competitive salaries based on your skills, qualifications, experience and market rates. Additionally, you’ll be eligible for an annual bonus based on individual and company performance.

When you join Deriv, you will be supported in growing your career in our company. You can expect to have a personalised Learning and Development programme as well as the costs covered for relevant professional development and education related to advancing your career at Deriv.

As a Principal UX Researcher, you'll be based at our modern office in Dubai's prestigious Business Bay, a key centre for Deriv's Middle Eastern operations. Our Dubai office is home to over 200 talented professionals dedicated to expanding Deriv's presence in the region and enhancing our global trading solutions. 

You'll experience a dynamic workplace culture that emphasises collaboration and continuous learning, with regular knowledge-sharing sessions and team events. Our thoughtfully designed office space features collaborative zones and quiet areas, reflecting Dubai's innovative spirit. Dubai's ultramodern landscape and position as a global business hub create the perfect setting for ambitious professionals. 

Join us in Dubai to help shape the future of online trading whilst experiencing the unique blend of innovation and cultural richness in one of the world's most dynamic cities.

Our culture is unique, and we live by our values and leadership principles, so it’s worth learning more about Deriv's culture.

Ready to revolutionise how millions of people experience online trading? If you're passionate about using research to drive innovation and ready to lead a world-class research team, we want to hear from you.

Deriv is an equal opportunity employer committed to diversity and inclusion. We take pride in our Great Place to Work and IIP Platinum certifications, which reflect our commitment to creating an exceptional work environment. Join us and help build the future of online trading while working alongside top talent from over 80 nationalities.

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