Deriv.com | Full time
Principal UX Researcher
Dubai, United Arab Emirates | Posted on 12/09/2024
As a Principal UX Researcher at Deriv’s Dubai office, you’ll be at the forefront of understanding our users across the globe in one of the world’s most exciting cities. Our contemporary workspace, located in Dubai’s thriving business district, is a centre for creativity and collaboration where you’ll work alongside a diverse team of designers, product managers, and engineers from around the globe.
Imagine uncovering deep user insights that shape the future of Deriv’s products and services. Your expertise will guide us in navigating the complex landscape of user behaviour, ensuring our offerings resonate with our global audience. Dubai’s unique blend of ambition, cultural diversity, and global outlook provides a rich environment for your career growth. As part of our Dubai team, you’ll have the opportunity to make a tangible impact on Deriv’s user experience while experiencing the vibrancy and opportunity that Dubai has to offer.
Be a relentless advocate for user experience. You’ll champion human-centred design and customer-centric practices throughout the organisation, ensuring our products are both intuitive and delightful.
Build a knowledge hub. You’ll create and maintain a centralised research repository, making insights accessible and empowering data-driven decision-making.
Requirements
Minimum of 8 years of experience in UX research, preferably in a senior role
Proven experience in leading and managing complex research projects
Strong mentoring skills
Excellent collaboration and teamwork skills, with experience working in a global team environment
Hands-on experience with various research methodologies, including qualitative approaches (in-depth interviews, ethnographic studies, usability testing, diary studies, contextual inquiries, focus groups) and quantitative approaches (surveys and questionnaires, A/B testing, analytics and data mining, longitudinal studies, experimental and quasi-experimental designs, statistical modelling)
Advanced skills in quantitative analysis and data visualisation tools (e.g., SPSS, R, Tableau)
Experience with BigQuery and thorough knowledge of SQL
Familiarity with UX research tools (e.g., UserTesting, Lyssna, Hotjar)
Strategic and analytical thinking
Ability to focus on details while considering the wider strategic context
Strategic thinker with a strong ability to translate research findings into actionable business insights
Excellent communication and storytelling abilities, with the ability to influence and present the value of research to stakeholders at all levels
Understanding of and experience with audience-based communication
Excellent written and verbal English communication skills
Good to have:
Proficiency in languages other than English (e.g. Arabic, Hindi, Urdu, French, Spanish, or Portuguese)
Expertise in accessibility standards and inclusive design principles
Background in psychology, anthropology, or a related field
Experience within the FX, Crypto, Trading, or Banking industry, with a solid understanding of industry-specific challenges and user needs
Strong problem-solving skills and the ability to adapt to changing priorities
High emotional intelligence and the ability to navigate complex stakeholder relationships
Benefits
Market-based salary
Annual performance bonus
Medical insurance
Housing and transportation allowance
Casual dress code
Work permit
A chance to work with top talent from across the globe (80+ nationalities)
Ample team-building and bonding activities
Great overseas travel opportunities
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