Ventura Stays is a fast-growing luxury holiday home management company specializing in short-term rentals in Dubai. We provide high-end accommodation and seamless guest experiences while ensuring property owners maximize their rental income. We are looking for a highly organized and proactive Personal Assistant (PA) to support the CEO in managing business operations, compliance, and administrative tasks related to holiday home management.
Job Responsibilities:
Administrative & Executive Support:
• Provide full administrative support to the CEO, including calendar management, scheduling meetings, and handling correspondence.
• Prepare reports, presentations, and documentation related to business operations.
• Assist in managing legal paperwork, licensing, and regulatory compliance for holiday homes in Dubai.
• Coordinate with Dubai’s Department of Economy and Tourism (DET) for holiday home regulations and approvals.
• Liaise with external stakeholders, including landlords, real estate agents, and government entities.
• Handle confidential business matters with professionalism and discretion.
Holiday Home Management Support:
• Assist in managing daily operations of luxury short-term rental properties.
• Oversee property registration, licensing renewals, and compliance with DET holiday home regulations.
• Monitor guest check-ins/check-outs and resolve customer service issues.
• Communicate with housekeeping, maintenance, and other service providers to ensure smooth property operations.
• Keep track of property occupancy, pricing strategies, and revenue reports.
• Assist in optimizing Airbnb, Booking.com, and other listing platforms for better performance.
Client & Partner Coordination:
• Serve as the main point of contact between the CEO and external stakeholders.
• Maintain strong relationships with property owners and partners.
• Respond to owner and guest inquiries promptly and professionally.
Other Duties:
• Assist in marketing initiatives, including content coordination for social media and digital platforms.
• Manage invoices, payments, and basic bookkeeping tasks.
• Handle any additional duties assigned by the CEO to ensure smooth operations.
Requirements:
• Minimum 2+ years of experience as a Personal Assistant, Executive Assistant, or Office Manager, preferably in real estate, hospitality, or short-term rentals.
• Strong knowledge of Dubai’s holiday home regulations, DET licensing requirements, and STR market trends.
• Familiarity with Airbnb, Booking.com, VRBO, and other short-term rental platforms.
• Excellent organizational and multitasking skills with strong attention to detail.
• Proficiency in English (Arabic is a plus).
• Strong written and verbal communication skills.
• Ability to work under pressure and handle multiple tasks efficiently.
• Tech-savvy with knowledge of CRM software, Excel, and property management systems.
• A proactive, solution-oriented approach to problem-solving.
Benefits:
• Competitive salary (based on experience).
• Career growth opportunities in a dynamic and growing company.
• Work in a fast-paced, luxury hospitality environment.
• Exposure to high-net-worth clients and real estate industry professionals.
Desired Skills for Personal Assistant – Ventura Stays
• Real Estate & Hospitality Knowledge – Understanding of Dubai’s holiday home market and short-term rental platforms (Airbnb, Booking.com, VRBO).
• Dubai Regulations Expertise – Familiarity with Dubai’s Department of Economy and Tourism (DET) rules and licensing requirements for holiday homes.
• Administrative & Organizational Skills – Strong ability to manage calendars, schedules, documents, and business operations efficiently.
• Communication & Interpersonal Skills – Excellent verbal and written communication; ability to liaise professionally with landlords, guests, and service providers.
• Problem-Solving Ability – A proactive approach to resolving operational issues and guest concerns.
• Multitasking & Time Management – Ability to handle multiple responsibilities in a fast-paced environment.
• Tech Proficiency – Knowledge of Microsoft Office Suite, CRM software, Excel, and property management systems.
• Detail-Oriented & Analytical – Strong attention to detail in financial reporting, compliance, and operations.
• Discretion & Confidentiality – Handling sensitive business matters professionally.
• Language Skills – Fluent in English (Arabic is a plus).