Bayt.com
https://bayt.page.link/LUVeBpTioYYLjQjx6
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Other Business Support Services
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Job Description

  • To greet visitors and patients, determine their needs and guide them accordingly
  • To answer queries and to provide information directly to the person or on the telephone
  • To carry out relevant tasks & assignments as required and requested by immediate supervisor/management
  • Maintain a cordial liaison with Doctors, Nurses & other staff in order to create a harmonious and pleasant work atmosphere in the Clinic
  • Book appointments and follow up appointments according to the patient request
  • Quote for products and services
  • Ensure proper cleanness of the reception with an adequate supplies/stationary items
  • Ensure appointment schedules are adhered to with minimal or no waiting times
  • Call patients as soon as the information is given that doctor will be late or has an emergency case and appointment to be rescheduled accordingly
  • Frequent inspection for the managing and cleanliness of the lobby, reception, concierge and Clinic entrance.
  • Handle patient complaint in a timely manner, takes notes and seeks superiors assistance if the complaint cannot be solved within the department
  • To report on time to the shift and be flexible to move to another area if needed. Shall be flexible to change duty timing based on organization need.
  • Update the shift checklist and make sure that all the tasks are completed
  • Follow up on all the pending cancellations of registrations
  • Be updated about the accepted insurance cards in the Clinic

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