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Full Time Employee
500 Employees or more · Retail & Wholesale

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Job Description

Overview of the role

Are you ready to take your career to the next level? We are on the hunt for a dynamic Parts Supervisor to join our Toyota team Dubai Al Badia, representing one of the world’s most prestigious automotive brands! In this role, you will be at the heart of the parts division, ensuring an exceptional customer experience while driving parts supply, revenue growth, and customer retention. Whether it's managing retail counters or workshop operations, you'll play a vital role in delivering seamless service and top-tier solutions to our valued customers.

 

What you will do

  • Drive Sales & Revenue – Achieve financial goals by strategically upselling parts, controlling discounts, and promoting accessories to hit monthly targets.
  • Enhance Customer Loyalty – Build long-term relationships by providing expert consultation on customer needs and recommending the right parts as per maintenance schedules.
  • Ensure Operational Excellence – Coordinate with Service Advisors, Job Controllers, and Technicians to track parts availability, orders, and vehicle progress, ensuring smooth, on-time delivery.
  • Maintain Compliance & Quality – Adhere to Standard Operating Procedures, Company Policies, and Distributor Programs to deliver a world-class customer experience.
  • Optimize Stock & Revenue – Monitor daily sales orders and reservations to maintain the perfect stock levels while preventing financial risks.
  • Leverage Technology – Accurately capture customer details in SAP, ensuring seamless data management and efficient operations.

 


Established in the 1930s as a trading business, Al-Futtaim is one of the most progressive regional business houses headquartered in Dubai, United Arab Emirates. Structured into six divisions; automotive, retail, electronics, engineering and technology, real estate, financial services and general services, Al-Futtaim operates through more than 60 companies and maintains a decentralised approach, giving individual businesses flexibility and versatility to maintain a competitive stance. Employing in excess of 20,000 people across the UAE, Bahrain, Kuwait, Qatar, Oman, Egypt, Syria, Pakistan, Singapore and Europe, this approach benefits employees, providing a clearly defined work culture where individuals are empowered with authority and responsibility for their work. The success of Al-Futtaim is attributed to proactively managing change whilst upholding the values of integrity, service and social responsibility. The majority of businesses, built on a portfolio of world leading brands, dominate their sector.

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