Job Description
Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 28 properties across the Middle East, Europe and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.
This Arabian-themed waterpark in Dubai offers breathtaking views of Jumeirah Burj Al Arab, Jumeirah Beach Hotel and Madinat Jumeirah. A day at this waterpark means one adrenaline rush after another. Thrill-seekers can enjoy the super-fast Jumeirah Sceirah, a 120-metre slide where they can descend at 80 km/h. They can also try the 1.5m high waves at Breakers Bay or ride together with friends on Tantrum Alley! The fun isn’t just for our guests – everyday as a Wild Wadi Waterpark™ colleague promises to be a fun and memorable experience!
About the Job:
An opportunity has arisen for a Park Services Attendant to join our team in Jumeirah Wild Wadi. The main duties and responsibilities of this role are:
- To understand and follow all manufacturer and Dubai Municipality guidelines, Jumeirah and Wild Wadi Standard Operating Procedures in order to exceed the operational requirements and ensure the Guest receives the highest standards of quality and service at all times.
- To clean all back of house areas including restrooms, locker, break and office areas in order to provide a clean working environment.
- To conduct routine deep cleaning tasks such as power washing, carpet cleaning, car park scrubbing in order to ensure a safe, clean environment for our guests and colleagues.
- To provide assistance for exclusive use events when needed, and to assist in the preparations of facilities for special functions, themed evenings, etc. in order to contribute to the success of the organization.
- To exude a friendly, helpful and cheerful attitude while communicating effectively with our Guests and fellow Colleagues in order to support the Jumeirah Vision, Guiding Principles, Hallmarks and Wild Wadi Water Park Mission Statement.
- To completely satisfy each Guest by providing clean and well-stocked restrooms, changing rooms and maintaining overall cleanliness of the park which will contribute to the success of the organization shown in the Customer Satisfaction Index results.
- To clean and inspect all park furniture, fixtures and equipment and report any damage in order to affect a timely repair and guarantee guest satisfaction.
- To wear protective clothing in accordance with safety hygiene.
- To maintain in a friendly contact with users of the service respecting their right to choices, dignity, privacy and confidentiality at all times.
- To follow grooming standards and etiquette of the department in order to maintain the highest standard of professionalism towards work, guest and colleagues.
- To conduct monthly safety trainings in order to obtain adequate training hours and knowledge to achieve the criteria related to the key performance indicators.
- To prepare weekly store requisition for tools and chemicals and ensure that items are available.
- To be internal surveyor in our guest facilities thorough walk through and provide reports by dial 8920. To make sure that deep cleaning calendar are followed.
- To communicate with teamleaders any issues regarding uniform.
About You:
The ideal candidate for this position will have the following experience and qualifications:
- Minimum of 3 years in related position
- Previous housekeeping experience, minimum of 3 years
- Any previous experience with cleaning equipments and chemicals would be an advantage
- Must be able to be flexible in working hours
About the Benefits:
We offer an attractive tax-free salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer generous F&B benefits, reduced hotel rates across our properties globally, excellent leave and health care package including dental coverage, flights home, life insurance, incentive programs, and other employee benefits making the role attractive to high performers and any applicant looking for a career with one of the most luxurious brands in the hospitality industry.
