Product Sales and Promotion: Responsible for selling general merchandise, developing potential clients, maintaining relationships with existing customers, and achieving sales targets.
Customer Needs Analysis: Gain a deep understanding of customer needs, provide personalized product solutions, and drive sales growth.
Market Research: Conduct regular market research, analyze industry trends and competitor activities, and provide data for company decision-making.
Sales Plan Execution: Implement specific sales strategies and plans based on the company's overall sales objectives.
After-Sales Service: Follow up on customers' after-sales needs to ensure satisfaction and enhance customer loyalty.
Order Management: Manage customer orders, contracts, and related documents to ensure smooth sales processes.
Assistance in Event Planning: Participate in the planning and execution of company promotional activities to increase brand awareness and boost sales.
This concise description outlines the core duties expected from a salesperson in the general merchandise sector.
Skills
Sales Experience: At least 1-2 years of sales experience, with a preference for candidates with experience in selling general merchandise.
Communication Skills: Excellent communication and negotiation skills, able to clearly convey product information and build long-term relationships with clients.
Market Sensitivity: Sharp market insight, able to quickly adapt to market changes and adjust sales strategies accordingly.
Customer Service Awareness: Strong customer service orientation, capable of handling customer issues and providing effective solutions.
Stress Management: High level of resilience, able to work efficiently under pressure to meet sales targets.
Teamwork: Good team collaboration skills, able to work closely with other departments to drive business growth.
Office Software Skills: Proficiency in office software (such as Excel, Word, PowerPoint) for analyzing sales data and preparing reports.
Preferred Qualifications:
Familiarity with e-commerce or offline retail channel operations.
Ability to multitask and manage multiple customer projects simultaneously.
Strong learning ability, able to quickly understand new product knowledge.
This provides a clear overview of the required and preferred qualifications for the role.
