+ Defines performance goals at the start of the year in discussion with the reporting manager and ensures that the goals are achieved during the course of the year.
+ Identifies the training and development requirements for self and agrees on them with the reporting manager to ensure that the required trainings are arranged and attended.
+ Strives to achieve the highest levels of proficiency on all the competencies and skills required to perform the role.
+ Keeps abreast of professional developments, new techniques and current issues through continued education and professional growth.
+ Associate degree in Arts/Science or equivalent
+ Minimum of 4 years of relevant experience in call centre operations in a construction/engineering organization
+ At least 2 years in positions of progressively increasing responsibilities
If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day. When you join Otis, you become part of a n innovative global industry leader with a resilient business model. You ’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge .