Job Description
Job Summary:
The Operations & Shipping Specialist is responsible for managing the day-to-day operations related to shipping and logistics, ensuring that all shipments are processed efficiently, accurately, and in compliance with company policies and international shipping regulations. This role plays a key part in coordinating with suppliers, customers, and internal teams to guarantee timely delivery and optimize the company's supply chain processes.
Key Responsibilities:
- Shipping Coordination:
- Plan and manage all logistics and shipping activities, including scheduling, carrier selection, and cost management.
- Coordinate with freight forwarders, customs brokers, and shipping agents to ensure smooth and timely deliveries.
- Prepare and review all shipping documents, such as bills of lading, invoices, and packing lists, ensuring accuracy and compliance with regulatory requirements.
- Inventory Management:
- Monitor and manage inventory levels to ensure optimal stock levels are maintained.
- Coordinate with the procurement team to manage incoming shipments and restocking needs.
- Customer Service:
- Communicate with customers regarding shipment statuses, delays, and other logistics-related inquiries.
- Resolve any shipping-related issues, including delays, damages, or discrepancies.
- Compliance & Documentation:
- Ensure all shipping activities comply with local and international laws and regulations.
- Maintain accurate records of shipments, including costs, transit times, and delivery confirmations.
- Process Improvement:
- Analyze shipping and logistics processes and suggest improvements to reduce costs, improve efficiency, and enhance service levels.
- Collaborate with the operations team to streamline processes and implement best practices.
- Cost Management:
- Monitor and control shipping costs, negotiating with carriers and suppliers to obtain the best rates and service levels.
- Prepare cost reports and assist in budgeting for shipping and logistics expenses.
Qualifications:
- Education: Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, or a related field.
- Experience:
- Minimum of 3-5 years of experience in shipping, logistics, or supply chain management.
- Experience in international shipping and customs regulations is highly preferred.
- Skills:
- Strong knowledge of logistics software and tools (e.g., SAP, ERP systems, TMS).
- Excellent organizational and time management skills.
- Strong communication and interpersonal skills.
- Problem-solving abilities with a focus on customer satisfaction.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
Working Conditions:
- Primarily office-based with occasional visits to warehouses or shipping sites.
- May require working outside regular business hours to manage international shipments.
Additional Information:
- [Insert any company-specific information, such as benefits, work culture, etc.]
Job Details
- Job Location
- Dubai United Arab Emirates
- Company Industry
- Trading & Commodity Trading
- Company Type
- Unspecified
- Job Role
- Logistics and Transportation
- Employment Type
- Full Time Employee
- Monthly Salary Range
- Unspecified
- Number of Vacancies
- 2
Preferred Candidate
- Years of Experience
- Min: 2 Max: 5
- Residence Location
- Dubai,United Arab Emirates
- Degree
- Bachelor's degree / higher diploma
- Age
- Min: 25 Max: 40