Operations Manager - Join Our Talent Pool

Operations Manager – Join Our Talent Pool

Make a Difference Every Day

Be Part of a World-Class Team

Serco Middle East has been delivering essential public services since 1947, supporting governments in transforming sectors such as Transport, Healthcare, Citizen Services, and Defence. We are immensely proud of our partnerships with government and semi-government entities, which reflect our dedication to world-class service delivery and innovation.

As part of our continuous growth in the region, we are building a talent pool for future opportunities, including a potential role for an Operations Manager specializing in complex project and operations management. This is not an active vacancy but an opportunity to express your interest in future openings.

Inclusivity at Our Core
At Serco, we celebrate diversity and are committed to fostering an inclusive workplace. We welcome talent from all backgrounds and provide equal opportunities to ensure everyone feels valued and respected.

Key Accountabilities
While this is not a current vacancy, the following responsibilities represent the type of work anticipated for this role:

• Lead the overall delivery and performance of complex projects and operations management.
• Build and maintain strong working relationships with clients and stakeholders to ensure mutual success and contract longevity.
• Oversee multi-disciplined teams, including People Managers and support functions such as finance and procurement.
• Drive operational excellence through effective leadership and strategy implementation.
• Ensure compliance with international and local statutory requirements, as well as industry best practices in facilities management.

What We’re Looking For
We are seeking a dynamic leader with a proven track record of managing complex operations and teams in a high-performing environment:

• Over 10 years of experience in complex project and operations management.
• At least 8 years of experience managing multi-disciplined teams, including support functions.
• A Bachelor’s degree in a related field (industry accreditations are preferred).
• Strong interpersonal skills, with the ability to communicate effectively across all levels.
• Knowledge of international and local statutory requirements, along with industry best practices in facilities management.

Why Serco?
At Serco, every team member plays a vital role in delivering public services that make a difference. By joining our talent pool, you position yourself to be part of a team committed to redesigning and improving public services for everyone.

What We Offer
When you join Serco in the future, you’ll enjoy access to our Global Employee Networks, including:

• SercoInspire (Gender)
• SercoEmbrace (Multicultural)
• SercoUnlimited (Disability)
  These networks are driven by colleagues passionate about promoting diversity, inclusion, and belonging.

Express Your Interes

If you’re a highly motivated and experienced professional interested in shaping the future of public services with Serco, we’d love to hear from you. Submit your application to join our talent pool and stay connected for updates on future roles.

Together, let’s make a difference every day.