Job Description
OPERATIONS MANAGER QSR – UNITED ARAB EMIRATES!
An exciting opportunity has become available for an Operations Manager located in the UAE. This position reports to the General Manager and will involve managing a portfolio of 8-12 stores.
We are looking for someone with a great personality, with high energy & a sense of humour.
Operations Manager responsibilities include but not limited to:
- Review and approve regional team manpower requirements based on existing restaurants requirements and business expansion for the period
- Identify, train and develop successors for the position
- Motivate, train, mentor /coach, and develop the team directly reporting to the OPM’s as well as one level below direc reports
- Monitor KPIs for the region and respond to results
- Visit restaurants periodically as per the plan in the region to motivate the team and observe opportunities to improve operational standards and compliance to procedures
- Observe customer trend in the region and responds to improve customer experience in the restaurant
- Review and align regional management team on mystery shopper scores and improve periodic results
- Visit competition in the region and observe for opportunities to improve the restaurant
- Accountable to research and provide new market location to the GM for potential expansion
- Review and monitor sales KPIs set by stakeholders and provide assistance to improve the periodical results in the restaurant
- Accountable to area restaurant profit KPIs
- Review and monitor restaurants profit KPIs and provide corrective action to improve the periodic results
- Responsible for reviewing, approving and managing area KPIs
Qualifications & Experience:
- Bachelors/Master’s degree
- 5 years’ experience
- QSR experience’
- Knowledge of business management and HR principles and practices
Salary Package: AED20-22k pm plus management allowances
Get in touch: SameerChouhan@corecruitment.com
