Operations Manager

MAJOR RESPONSIBILITIES/DUTIES:

• Ensure all project installations and commissionings of our industrial refrigeration systems within the GCC are carried out in an appropriate, cost-effective way.
• Oversees the supervision of personnel including work allocation, training, problem resolution, and all employee & client grievances.
• Provides advice and assistance to the Executive Management in the planning, implementation, and evaluation of modifications to existing operations, systems, and organizational procedures.
• Improve and implement operational management systems, processes and best practices.
• Uphold health and safety guidelines and enforces compliance.
• Interprets and communicates changes to maintenance manuals, schematics, and wiring diagrams.
• Performs other related duties and assignments as required

REQUIREMENTS/QUALIFICATIONS:

• Minimum of 8 years proven work experience as Operations, Project or similar Management role, preferably within the industrial refrigeration or related industries.
• Outstanding leadership ability

PERFORMANCE COMPETENCIES AND CRITERIA:

• Relationship Building: Cultivating strong relationships, fostering a friendly environment, and making others feel at ease.
• Customer Awareness: Demonstrating exemplary customer service skills and a strong understanding of customer needs.
• Interpersonal Relations: Recognizing the importance of the "people" aspect in various situations and fostering positive relationships through effective interaction.
• Organizing and Planning Ability: Showcasing problem-solving and time management skills to enhance efficiency and productivity.