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Operations Executive

Today 2025/05/18
Full Time Employee
500 Employees or more · Retail & Wholesale

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Job Description

What you will do:

  • Offer high level support and commercial contact to our customers. Fully understand our SLA / KPI requirements and ensure a customer centric mindset is maintained at all times.
  • Maximize SAP in all day to day activities to maintain system integrity and exceed customer service level expectations. 
  • Develop and maintain a healthy relationship with all internal and external stakeholders. Excellent communication and diplomacy is essential to ensure operation runs smoothly and efficiently.
  • Identify areas requiring improvement and develop plans to rectify shortfalls and implement accordingly.
  • Provide direct support and assistance to Auto Units Supervisors and Transport Planners. Complete cross-training for all Auto Units departments and have knowledge of the full supply chain process.
  • Preparation of Daily Reports for prompt submission to Operations Manager (SNA Update, PDI Feed, Daily KM Report)
  • Provide/update system entries (UL creation, Shipment/delivery creation, Binning Location updates, etc) when required.
  • Ensure that offline employees are made aware of company advertisements and promotions, as well as announcements and notices from top management.. These shall then be posted promptly on the notice board an updated regularly .
  • Perform record-keeping (meeting Minutes)and clerical tasks (filing) as necessary. 
  • Offer high level support to the Operations Manager/Operations Supervisor in the preparation of incident reports for submission to top management /other departments.

 

Skills

Required Skills To Be Successful:

  • Strong knowledge and experience in Transport Planning and Warehousing
  • Excellent knowledge of MS Office with strong Excel Skills
  • Analytical in thought and practice
  • SAP knowledge will be an added advantage

 

About The Team:

The role will report to the Senior Operations Manager and you will be working in a busy wareshoue environment in Kizad / AbuDhabi wherein you will be dealing directly with multiple senior stake holders. 

 

What Equips You For The Role:

  • 2 years within a similar role (Transport Planning, Warehousing) or at least 5 years work experience in the field of business, with training certifications relevant to the position.
  • Results-oriented with decision-making and problem-solving abilities
  • Flexibility and willingness to multi-task
  • Ability to work under pressure in a high paced environment

 

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Al Futtaim Group logo
Al Futtaim Group
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Established in the 1930s as a trading business, Al-Futtaim is one of the most progressive regional business houses headquartered in Dubai, United Arab Emirates. Structured into six divisions; automotive, retail, electronics, engineering and technology, real estate, financial services and general services, Al-Futtaim operates through more than 60 companies and maintains a decentralised approach, giving individual businesses flexibility and versatility to maintain a competitive stance. Employing in excess of 20,000 people across the UAE, Bahrain, Kuwait, Qatar, Oman, Egypt, Syria, Pakistan, Singapore and Europe, this approach benefits employees, providing a clearly defined work culture where individuals are empowered with authority and responsibility for their work. The success of Al-Futtaim is attributed to proactively managing change whilst upholding the values of integrity, service and social responsibility. The majority of businesses, built on a portfolio of world leading brands, dominate their sector.

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