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Job Description

Overview of the role:

The Operations Executive role involves full management of Al Futtaim Finance contract payments, along with various administrative tasks related to customer contracts.

 

What you will do;

  • Processing Timely Customer Charges - This involves managing payments based on customer due dates using DDA, PDC, and EPG platforms.
  • The role ensures accurate and prompt payment processing, effectively monitoring and handling transactions to maintain financial accuracy and efficiency   
  • Handling Default Payments -Managing payments for defaulting customers by coordinating with the Collections and Customer Service teams.
  • This includes ensuring that overdue payments are reprocessed upon receiving confirmation from the team.  
  • Monitoring Ancillary Payments - Periodically reviewing and processing payments for ancillary charges related to closed lease contracts.
  • This ensures that all additional fees are accurately billed and collected.   
  • Contract Closure - Handles the verification process during contract closures to ensure accuracy before finalizing the closure.  
  • Emirates ID & Trade License Update in the system after checking the document validity in the system/ tableau report.   
  • Security Cheque Management - Security Cheque requests received by Collections dept. & Customer Service are actioned on the same day   


Established in the 1930s as a trading business, Al-Futtaim is one of the most progressive regional business houses headquartered in Dubai, United Arab Emirates. Structured into six divisions; automotive, retail, electronics, engineering and technology, real estate, financial services and general services, Al-Futtaim operates through more than 60 companies and maintains a decentralised approach, giving individual businesses flexibility and versatility to maintain a competitive stance. Employing in excess of 20,000 people across the UAE, Bahrain, Kuwait, Qatar, Oman, Egypt, Syria, Pakistan, Singapore and Europe, this approach benefits employees, providing a clearly defined work culture where individuals are empowered with authority and responsibility for their work. The success of Al-Futtaim is attributed to proactively managing change whilst upholding the values of integrity, service and social responsibility. The majority of businesses, built on a portfolio of world leading brands, dominate their sector.

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