Take sole accountability for the efficient onboarding of candidates across the Middle East, with a primary focus on UAE and Saudi Arabia.
Act as the primary liaison with local government bodies to ensure timely issuance of working visas and compliance with labor regulations.
Coordinate with internal and external stakeholders to provide an exceptional onboarding experience, maintaining clear communication throughout the process.
Relocation and Logistical Support:
Manage relationships with relocation agencies and Public Relations Officers (PROs) to facilitate smooth transitions for international hires.
Oversee the booking of flights, accommodation, and other travel-related arrangements for new employees.
Ensure that relocation processes align with regional compliance standards and KPMG policies.
Process Optimization and Technology Integration:
Design and implement efficient onboarding workflows, focusing on enhancing and simplifying processes.
Leverage modern technology to streamline onboarding operations, including potential system implementation and integration.
Develop detailed process maps to ensure clarity and consistency across the region.
Team Leadership and Collaboration:
Lead and mentor a geographically dispersed team of 4-6 onboarding specialists across multiple countries.
Foster a culture of excellence, ensuring team members are well-trained and equipped to deliver high-quality onboarding experiences.
Collaborate with internal departments such as Recruitment, HR, and IT to ensure alignment and seamless handoffs.
Reporting and Stakeholder Communication:
Prepare and present regular reports on onboarding metrics, identifying areas for improvement and success.
Develop and deliver presentations to senior stakeholders, providing insights and recommendations for continuous improvement.
Qualifications and Experience
Minimum of 5 years of experience in onboarding within the Middle East region, including UAE, Saudi Arabia, Oman and Jordan.
Proven track record of working in a structured multinational environment, managing regional operations.
Demonstrated experience implementing or optimizing onboarding systems and leveraging modern technology.
Previous experience managing and developing a team of 4-6 onboarding professionals across multiple locations.
Strong ability to lead cross-functional collaborations and drive process improvements.
Proficient in Microsoft Excel for data analysis and reporting.
Skilled in creating impactful PowerPoint presentations for senior management.
Experience in designing and implementing streamlined processes, supported by comprehensive process mapping.
Strong problem-solving skills with a focus on efficiency and candidate satisfaction.
Exceptional organizational and project management skills, with the ability to prioritize and manage multiple tasks effectively.
Strong communication and interpersonal skills, ensuring clear and professional interaction with candidates, stakeholders, and team members.
High attention to detail and commitment to delivering a superior candidate experience.
Cultural sensitivity and understanding of diverse regional requirements within the Middle East.
