Effectively and efficiently use technology to bring in improvements and controls for reconciliation processes.
Ensure that given account reconciliations are completed on time and exceptions are shared with relevant stakeholders.
Review the reconciliation reports daily to ensure timely action on outstanding items and to ensure same are cleared within the agreed timelines.
Report and escalate ageing reconciliation items as per defined timelines following the escalation matrix provided to ensure right stakeholders are updated.
Identify process improvement areas for development of underlying processes, reporting mechanism and systems to facilitate ongoing improvement in efficiency and quality of reconciliations processes.
Support the unit for new projects initiatives from reconciliation perspective.
Ensure agreed SLA’s / TAT are achieved and maintained, with a constant focus to improvise and provide best in class service delivery for clients.