Office Receptionist

Job Responsibilities

• Greet and welcome visitors in a professional and friendly manner.
• Direct visitors to the appropriate departments or personnel.
• Manage the front desk, ensuring a tidy and welcoming environment.
  

• Answer, screen, and forward incoming calls to the appropriate teams.
• Provide accurate and timely information to visitors and callers in person, over the phone, or via email. 
  
  

• Handle daily mail/deliveries, sort, and distribute accordingly.
• Maintain office supplies and inventory.
• Assist with booking meeting rooms and managing the office calendar.
• HR Support & Record Management (Added Advantage):
• Assist HR with employee document collection and verification (e.g., passport, visa, Emirates ID).
• Support in maintaining employee records and updating information in HR Trackers.
• Ensure compliance with HR documentation processes.
• Assist with basic HR-related tasks such as preparing employee welcome kits and organizing orientation materials.
• Bank Verifications, Letter Drafting in the need of ask.
  

• Help coordinate travel arrangements and accommodations for visiting employees or clients.
  

• Ensure safety protocols are followed, including visitor access management.
• Monitor and update the visitor logbook and issue visitor badges when necessary.
  

• Provide clerical support (filing, photocopying, transcribing, etc.).
• Manage courier services for sending and receiving documents and packages.
• Assist in organizing office events or company activities as required.
  

• Proven experience as a receptionist or similar administrative role.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Strong communication skills in both English and Arabic.
• Ability to manage multiple tasks efficiently with excellent organizational skills.
• Professional demeanor and appearance.
• Knowledge of HR processes and document management systems (a plus).
• Ability to maintain confidentiality and handle sensitive information with discretion.
• High school diploma required; additional certification in Office Management is an advantage