Job Description
The responsibilities of Receptionist include offering
administrative support across the organization. She will welcome guests and
greet people who visit the business. She will also coordinate front-desk
activities, including distributing correspondence and redirecting phone calls.
To be successful as a receptionist, she should have a pleasant personality, as
this is also a customer service role. She should also be able to deal with
emergencies in a timely and effective manner, while streamlining office operations.
Responsibilities- Greeting and welcome guests as soon as they arrive at the
office.
- Direct visitors to the appropriate person and office after
checking their availability.
- Answer, screen, and forward incoming phone calls to the
right people across all company locations in different countries.
- Ensure the reception area is tidy and presentable, with all
necessary stationery and material (e.g., pens, forms, and brochures).
- Provide basic and accurate information in-person and via
phone/email.
- Receive, sort, and distribute daily mail/deliveries.
- Maintain office security by following safety procedures and
controlling access via the reception desk (monitor logbook, issue visitor
badges if needed).
- Order front office supplies and keep inventory of stock.
- Update calendars and schedule meetings + reserve the meeting
rooms accordingly.
- Support in arranging travel, accommodation and preparing
vouchers.
- Keep updated records of office expenses and costs (petty
cash vouchers).
- Perform other clerical receptionist duties such as filing,
photocopying, transcribing, and faxing.
- Managing courier services for receiving and sending packages
and documents efficiently.
Requirements & Skills- Track record of work experience as a Receptionist, Front
Office Receptionist, or similar role.
- Proficiency in Microsoft Office Suite (foundational level).
- Hands-on experience with office equipment (e.g., fax
machines and printers).
- Professional attitude and appearance.
- Solid written and verbal communication skills (English and
Arabic).
- Ability to be resourceful and proactive when issues arise.
- Excellent organizational skills
- Multitasking and time-management skills, with the ability to
prioritize tasks.
- Customer service attitude.
- High school degree: additional certification in Office
Management is a plus.
- Very important – English and Arabic eloquence.
