Office manager/receptionist

RESPONSIBILITIES:

• Greet internal and external visitors in a manner that establishes positive relationships and creates a positive introduction to the organization.
• Answer incoming telephone calls in a pleasant and efficient manner, making sure to take clear and concise messages or to direct the call to the appropriate end user.
• Create a climate that makes visitors feel that their needs are understood and important.
• Maintain a professional, friendly, courteous and respectful demeanor with all contacts.
• Maintain a quality service area by keeping the reception area and work space clean, neat and orderly.
• Understand and comply with organizational operations and policies.
• Identify and report problems and inefficiencies with existing systems and recommend changes when appropriate to the supervisor.
• Processe all incoming and outgoing mail. Receive and redirect all incoming electronic facsimiles.
• Photocopy documents, prepare and compy documents and reports, and oversee the distribution of organizational documents, as needed.
• Able to multi-task in a fast paced environment.
• Order and maintain general office supplies.