Key Responsibilities:
- Support the engineering team by following up on leads, scheduling maintenance and maintaining customer records.
- Act as a point of contact for all customer inquiries, providing exceptional customer service and addressing any issues or concerns.
- Assist in creating and implementing sales strategies to promote our products and increase sales.
- Conduct market research and stay up-to-date on industry trends to identify potential business opportunities.
- Perform general administrative duties such as answering phone calls, responding to emails, and organizing files.
Qualifications:
- Bachelor's degree in Business Administration or related field is preferred.
- Proven experience in a sales or administrative role.
- Strong communication and interpersonal skills.
- Excellent time management and organizational abilities.
- Proficient in Microsoft Office Suite and experience with Zoho software is a plus.
- Knowledge of environmentally-friendly products and sustainability practices is preferred.
- Ability to work independently and as part of a team.