Job Description
Job
Summary:
We are seeking a skilled NOC Infrastructure Monitoring Engineer to join our
team. The ideal candidate will have experience in basic troubleshooting,
triaging, and monitoring of IT Infrastructure (Server, storage, etc). This
role involves identifying and resolving issues, escalating when necessary, and
ensuring the smooth operation of IT systems.
Key
Responsibilities:
- Perform basic troubleshooting to resolve 30-50% of issues independently.
- Utilize triaging skills to identify potential issues and eliminate non-issues.
- Monitor server, storage, etc… infrastructures using tools like SolarWinds is must.
- Escalate higher-level issues to OEM support or L2/L3 teams as needed.
- Understand and manage alerts related to application slowness, server issue, network issues, database problems, and storage concerns.
- Ensure comprehensive monitoring of server, storage, etc..
RequirementsQualifications:
Education: B.E or equivalent
Experience: Minimum 5 years’ experience in Solarwinds in NOC
Basic understanding of network, server, and storage infrastructures.Ability to perform effective triaging and troubleshooting.Familiarity with business applications and database management.Strong communication skills and ability to work in a team environment.Ability to handle multiple monitoring tasks and
prioritize effectively
