Job Description
For more than two decades, Jumeirah Group, a member of Dubai Holding, has been making a distinct mark on the global hospitality market with its unwavering Stay Different™ brand promise. Its award-winning destinations, including the iconic Burj Al Arab Jumeirah, position service beyond expectations, signature dining experiences and artful surroundings at the heart of every guest experience. Today, Jumeirah operates a world-class portfolio of 26 properties across the Middle East, Europe and Asia, and employs over 9,000 colleagues, representing over 120 nationalities.In response to the evolving preferences of travellers today, Jumeirah Group is also pivoting towards the rapidly growing wellness tourism sector. Grounded in the principles of lifelong learning, longevity, and inclusivity, Jumeirah Group is re-fashioning its approach to position wellness as not just an accompaniment to its guests' stays, but a central tenet of their overall experience. With 13 award-winning Talise Spas nestled across Jumeirah Group’s properties, this transformation is evident in the group’s current endeavours to integrate wellbeing into every facet of the guest journey. Beyond holistic wellbeing and spa experiences, the Group’s expansive portfolio also includes Jumeirah Restaurants, a Dubai-based full-service hospitality provider with 85 acclaimed food and beverage brands, ranging from casual dining venues to Michelin starred fine dining concepts; J Club, Dubai’s leading lifestyle and wellness destination; Jumeirah One, the Group’s dedicated recognition and rewards programme; and The Emirates Academy of Hospitality Management, the region’s only fully accredited third-level academic institution delivering specialised degree programmes in hospitality management.As Jumeirah continues to expand its global portfolio and scale up its operations to the next level of growth, we remain fully committed to developing and empowering our colleagues to excel in world-class environments as we solidify our legacy as a trailblazer in both luxury hospitality and wellness.Jumeirah is committed to embedding equality, diversity and inclusion in all its practices, embracing a culture that celebrates diversity.About the Job:An opportunity has arisen for a Mixologist to join the F&B Service team in Jumeirah Burj Al Arab. The main duties and responsibilities of this role: Manage day-to-day operation of the bar ensuring all service standards are met in line with standard operating procedure. Make suggestions to increase the market share for the Outlet thus optimizing profits and increasing sales. Manage escalations and concerns and resolve them with support from the Outlet manager where needed, tracking, and notifying proper areas and responsible persons to guarantee memorable experiences for our guests. Lead, motivate & continuously develop Junior Mixologists and Bartenders to maximize colleague productivity, departmental revenue, guest satisfaction & department COS scores, responsible for assisting the Outlet Manager in ensuring that all colleagues have full product knowledge Deliver the best-in-class drinks to specification consistently: have impeccable knowledge of all products in the portfolio and can make all drinks according to brand standards. Have a good knowledge of all beverages beyond those stocked in the restaurant and a working knowledge of classic cocktails and drinks. Identify & meet customer needs and expectations correctly, including those with special needs, and provide appropriate products, services or information. Meet all reasonable needs and requests of customers within specified time frames. Identify and take all opportunities to enhance the quality of service. About You:The ideal candidate for this position will have the following experience and qualifications: Two years of experience in a supervisory role within a 5-star hotel, luxury restaurant, or upscale bar setting. Fluent in English - additional languages are a plus. Extensive wine, cocktails and beverage knowledge. Passion for delivering exceptional guest experiences.About the Benefits:We offer an attractive tax-free salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer generous F&B benefits, reduced hotel rates across our properties globally, excellent leave and health care package, flights home, accommodation, life insurance, functional incentives and other employee benefits making the role attractive to high performers and any applicant looking for a career with one of the most luxurious brands in the hospitality industry.
