Merchant Sales Specialist

Transguard Workforce Solutions is the UAE’s leading provider of unique and innovative HR solutions. With a decade of experience in the region and a team that possesses extensive knowledge of the market, we provide a fully integrated HR solution.

We are currently recruiting for an Merchant Sales Specialist  for our client to be based out of their Dubai office.

Job Purpose:
The incumbent will collaborate closely with the Merchant Relationship Manager to boost company's acceptance across assigned territories through market surveys, lead generation, and conversion efforts.

• Achieve monthly and annual merchant signing and DBV targets for both point-of-sale and online
  merchants.
• Increase card acceptance in the assigned territory.
• Conduct onsite market surveys and approach potential merchants for signing.
• Convert non-accepting merchants to accept.
• Drive DBV volumes through prompt activation of new merchants.
• Plan and execute a daily/weekly schedule for territory visits.
• Educate SE staff on card acceptance procedures and fraud prevention.
• Review monthly signing and DBV reports.
• Identify and resolve operational issues with merchants.
• Address objections related to discount rates and payment speed, and sign hold-outs.
• Recommend merchants for marketing campaigns and advise on account cancellations.