Job Description
We are currently looking for a Merchant Executive for one of our subsidiary companies in the e-commerce domain . Key Responsibilities: 1. New Merchant Acquisition & Onboarding: Develop and maintain a pipeline of potential merchants under the direction of the Category Manager. Support new merchants in registering on the platform, including profile and store creation. Provide training and platform orientation for new merchants in collaboration with the Category Manager. Assist with the creation and setup of new merchant stores or micro-sites on the platform 2. Product Assortment Management: Collate assortment files from new merchants and hand them off to the Content team for completion and upload to the platform. Regularly coordinate with merchants to ensure accurate and timely updates for prices and stock levels. Monitor and review merchant price and stock updates to optimize the frequency and accuracy of changes. 3. Category Management & Buying Support: Conduct competitor benchmarking for pricing and assortment to support category strategy. Assist in the selection and onboarding of key products or ranges aligned with platform trends and consumer demand. Collaborate with the Category Manager to plan promotional activities and campaigns for new merchants and product ranges. Analyze sales performance data to identify gaps, opportunities, and actionable insights for category growth. 4. Operational Coordination: Coordinate with internal teams (e.g., Content, Logistics, and Operations) to resolve merchant-related issues efficiently. Ensure seamless execution of price and stock updates, especially for new ranges or promotions managed manually by Dubai Store. Act as the first point of contact for new merchants, addressing queries and escalating issues where needed. 5. Process Optimization: Identify areas for improvement in merchant onboarding and support processes, providing recommendations for optimization. Maintain and update onboarding and training materials to reflect the latest platform features and best practices. 6. Reporting and Analysis: Generate regular reports on merchant performance, stock accuracy, and pricing effectiveness. Support the Category Manager with data insights and recommendations for enhancing category strategies.
