Receive order, sales contract from customer and ensure that purchase order is forwarded to production/purchasing team in timely manner.
Good coordination and follow up skills with sales team, purchasing department, production team etc. internal/external customers to ensure smooth flow of operation.
Make shipment plan, inform the purchaser to deliver the goods to the warehouse in ME one week in advance.
According to the delivery information of the order, contact the forwarder company in advance to make arrangements for car booking, warehouse booking, container hauling, customs declaration, etc.
Prepare the shipping label, shipping files etc., and inform the warehouse to prepare the goods according to the shipping plan.
Provide assistance in purchase order execution, following up the order and delivery status and ensure all the delivery deadlines are met.
Handling customer’s complaints and quality issues from email; Providing feedback and explaining customer’s requirement to product sourcing team to suppliers.
Check the cost of all shipping companies and container companies According to the customs declaration materials, sort the packing list and invoice,ect..for finance to apply for tax refund and audit.
Keep abreast of new policies of customs and export warehouse.
Daily correspondence with customer accounts to maintain and develop good business relationship; Meet and visit customers from time to time
Responsible for annual, monthly and weekly shipment statistics.
Operate ERP system according to order running process
Report works and perform other duties assigned by immediate supervisors and GM.
Operate ERP system according to order running process
Skills
Academic Qualifications: University graduate
Diploma/Certificate: Graduates or Undergraduates with 4-5 years or related experience.
Professional Qualifications: Having a merchandising background is preferably
Experience:2-5 years
Attributes
Strong communication skills in English and other language, both written and oral.
Have great command over computer software such as Microsoft Word, Excel, PowerPoint, Outlook.
Ability to work under tight deadlines and react to fast changing environment.
Long-term commitment to the company.
Managerial/Executive Competencies
Have ability to work with numbers accurately & Analytical skills
Idea L Pack Group is a company specialized in packaging materials.
We are opening some positions for the Dubai office, find out more information about Idea L Pack Group in our website.
